Engagement Executive Assistant

EY•Washington, DC

2d•$46,900 - $111,400•Onsite

About The Position

As part of EY’s Enterprise Support Services team, the Engagement Executive Assistant (EEA) provides high-level, functionally specialized administrative support to one or more engagements, generally at the engagement site. The work is aligned with the engagement’s specialized needs, operations, strategies, and business objectives. The EEA collects, analyzes, and shares data and recommendations; handles projects directly or coordinates them through others within established deadlines; and builds strong relationships with internal and external clients. Assignments vary according to the scope and size of the engagement and are often specialized or complex. The role works across teams and interfaces with employees at all levels, senior management, clients, colleagues, and business leaders. The EEA supports engagement operations, helps deliver quality client service, and contributes to EY’s growth and profitability. The position regularly requires work at a client site and onsite at an EY office or other designated meeting site. Flexibility to work overtime, after hours, and travel as required is expected.

Requirements

At least 4 years of relevant experience; the posting also specifies 4+ years of relevant business experience, or a combination of at least 2 years of relevant experience and an associate degree or higher.
Flexibility to work overtime, after hours, and travel as required.
Ability and availability to work regularly at a client site and onsite in an EY office or at a designated meeting site.
Strong attention to detail and confidence in the quality of work performed or reviewed.
Advanced written, verbal, interpersonal, presentation, diplomacy, and teamwork skills in direct or virtual settings.
Sophisticated knowledge-sharing and collaboration skills.
Mastery of applicable firm, service-line, and engagement- or practice-specific technology applications and tools.
Advanced understanding and application of firm policies and procedures.
Proficiency in Microsoft Word, Excel, PowerPoint, Teams, Outlook, Copilot, and SharePoint.
Ability to use tools such as Microsoft Copilot, Google Gemini, or similar tools to optimize productivity and service delivery.
Ability to navigate organizational structures, changing environments, and sensitive relationships.
Leadership, coaching, and mentoring abilities.
Strong knowledge of engagement, practice-group, or service-line services and operational activities, and related clients or industries.
Strong working knowledge of applicable firm and service-line quality, risk, and confidentiality policies and guidelines.

Responsibilities

Act as the administrative liaison for large accounts, engagements, or assigned practice leaders, and facilitate work with senior management, clients, and colleagues.
Work regularly at a client site, EY office, or designated meeting or agency facility, as required for the role.
Build relationships and collaborate with internal and external business leaders and their assistants to complete support activities, achieve results, and resolve issues.
Organize and manage complex calendars, travel, and meetings for leaders, account teams, or engagement teams using firm tools.
Compose, format, and edit non-technical business documents from draft through client-ready form, following firm templates, branding, and correspondence guidelines.
Protect confidential internal and engagement materials.
Apply and reinforce compliance with firm and service-line record-retention policies.
Coordinate internal and external events in accordance with meeting and events policies and processes.
Assist with Risk Management and independence compliance, practice-specific tools, engagement and practice economics processes, licensing, and continuing professional education.
Collaborate with finance personnel on engagement and practice finance matters.
Make decisions using established guidelines, procedures, and instructions, applying occasional judgment among well-defined choices.
Select appropriate methods and techniques to identify solutions.
Pull account-, practice-, or industry-specific reports as requested.
Proactively identify and escalate potential or actual quality, confidentiality, or risk issues.
Manage conflicting priorities, solve problems, organize workflow, anticipate customer needs, and use alternative resources to support operational excellence.

Benefits

Medical coverage
Dental coverage
Pension plans
401(k) plans
Paid time off options
Flexible vacation policy
EY Paid Holidays
Winter and Summer breaks
Personal and Family Care time off
Other leaves of absence to support physical, financial, and emotional well-being