Account Executive (Localization Industry)

TransPerfect•New York City, NY

3d•Hybrid

About The Position

The position of Account Executive is responsible for developing new business relationships and serving as the first level of support to existing clients. TransPerfect provides a full array of language and business support services, including translation, multicultural marketing, website globalization, legal support, and any kind of technology solution.

Requirements

Develop new business relationships
Serve as the first level of support to existing clients
Internet research skills
Proficiency in creating accurate spreadsheets
Cold calling experience
Problem-solving skills
Negotiation skills
Ability to educate clients on translation processes, rates, and turnaround times
Liaise with production teams
Client follow-up skills
Industry research skills

Nice To Haves

Experience in the localization industry

Responsibilities

Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
Generate daily mailings to prospective clients using updated and accurate spreadsheets
Cold call prospective clients
Creatively problem solve to improve current new business development strategy
Negotiate rates and deadlines with prospective and current clients
Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information
Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
Research and understand all industries that TransPerfect markets to, including industry leaders, current events, and any other pertinent data
Perform other special projects or duties when required