Account Executive - Commercial Lines

Gallagher•Mclean, VA
•Remote

About The Position

Gallagher is seeking an experienced Client Service Executive to join its Commercial team. In this executive-level role, you will oversee a significant, high-value book of business, collaborate with clients and colleagues, deliver tailored insurance solutions, mentor team members, and help drive business growth. You will manage client relationships and renewals, identify opportunities to expand accounts, and provide strategic guidance to help clients address evolving risks.

Requirements

  • Bachelor’s degree and 3 years of related experience, or a High School Diploma/GED and 8 years of related experience.
  • Required license.
  • Excellent communication skills.

Nice To Haves

  • Professional designation such as Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), or Associate in Risk Management (ARM).
  • Excellent sales capabilities.
  • Outstanding verbal and written communication skills.

Responsibilities

  • Manage and service a complex book of business exceeding $1 million in annual revenue, driving client satisfaction, retention, and long-term account growth.
  • Partner with Producers to develop proactive, customized client strategies and lead and coordinate renewals from start to finish.
  • Retain existing business and identify opportunities to expand client relationships through additional services, solutions, and lines of coverage.
  • Build trusted relationships with clients and carrier partners, serving as a strategic advisor.
  • Lead consultative discussions about evolving risk management challenges and provide innovative solutions and strategic guidance.
  • Mentor and develop team members through delegation, coaching, constructive feedback, and professional development.
  • Conduct audits and quality reviews to ensure regulatory compliance, operational excellence, and high service standards.
  • Oversee the accuracy, integrity, and maintenance of client and policy data in Gallagher’s systems and platforms.
  • Use Gallagher’s technology and digital tools to improve efficiency, streamline workflows, and deliver client service.
  • Manage multiple priorities in a fast-paced environment and ensure timely execution and strong client outcomes.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • A collaborative, people-first culture with accessible leadership.
  • The opportunity to do meaningful work with global reach and local impact.
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