Account Executive, Distributed Generation Service Support (Hybrid Schedule)

Eversource Energy•Nashua, NH

4d•$97,670 - $108,520•Hybrid

About The Position

The Account Executive provides business customers and standalone Distributed Generation (DG) developers with a coordinated single point of contact from the initial application process through operation. The role provides internal project management and leads teams to ensure internal stakeholders meet regulatory time frames. It contributes to customer satisfaction and supports the Company in meeting Distributed Generation goals and regulatory requirements. The position works within the regulatory framework established by the Public Utility Commission, Department of Energy, and other governing bodies. It also supports Company environmental and safety goals and other initiatives. The role is eligible for a hybrid schedule under current guidelines: at least three days per week in the office, including Tuesdays and Wednesdays, with a third day determined with the supervisor. Employees must be able to work in the office up to five days per week when business needs or policy changes require it. This regular position may require the employee to assist during emergency situations outside normal responsibilities, work hours, and location. The annual salary range is $97,670.00–$108,520.00, commensurate with experience, and the position is eligible for a potential incentive.

Requirements

Bachelor’s degree in Business Administration, Engineering, or a related discipline.
Five or more years of experience in the Power Services Sector, focused on Electrical Distributed Generation.
Strong project management skills.
Excellent verbal and written communication skills.
Strong interpersonal and management skills, including leading, coaching, and holding people accountable.
Strong business acumen and technical knowledge of electric distribution systems.
Ability to use PC desktop applications such as Microsoft Word and Excel.
Must be able to work in the office up to five days per week when needed.
Applicants requiring immigration-related sponsorship to begin employment will not be considered.

Nice To Haves

Some knowledge of electrical infrastructure and operations.
Experience with Maximo and Power Clerk.

Responsibilities

Work independently and lead teams to complete tasks on time and resolve complicated issues.
Coordinate customer solutions by using internal resources to develop, prepare, and present options and solutions.
Participate in strategic planning teams and contribute ideas to improve operational processes.
Develop strong customer relationships to support superior service and Distributed Generation activities, initiatives, and goals.
Analyze customer needs, gather information, and diagnose customer-service or equipment issues related to interconnection with Eversource infrastructure.
Support Company environmental and safety goals, initiatives, and other Company goals.
Develop strategies and direct Company resources to resolve customer-service issues, including new or upgraded utility service installations for distributed generation, billing issues, and general inquiries.
Become familiar with and operate within applicable regulatory requirements.