Account Executive, Majors - Central

Serval • Austin, TX

11d • $325,000 - $325,000 • Onsite

About The Position

Serval is hiring a Majors Account Executive to own target accounts across large, established organizations and help them modernize workflows through AI automation. The role leads sophisticated, multi-threaded sales cycles with IT, Security, and Operations executives, often across several teams or business units. The Account Executive will collaborate with the founders and product team to shape Serval’s majors sales motion, influence product roadmap priorities, and help define AI-powered IT at scale. The position is based in Austin, Texas, with an in-office requirement. The posting also states that the person should be based in or willing to work from the San Francisco headquarters five days a week, and should expect regular travel to customer sites and events.

Requirements

• At least 6 years of full-cycle B2B SaaS sales experience with consistent top-tier attainment.
• Proven success selling technical or workflow automation platforms into organizations with 5,000–10,000 employees and multiple stakeholders.
• Expertise managing sophisticated, multi-stakeholder sales cycles lasting 4–9 months with VP and C-suite buyers in IT, Security, or Operations.
• Skill in strategic account planning, multi-threading across business units, and executive communication.
• Ability to thrive in unstructured environments and help define processes.
• Exceptional presentation, negotiation, and storytelling skills.
• Based in or willing to work from the San Francisco headquarters five days a week, with regular travel to customer sites and events.

Nice To Haves

• Previous experience at high-velocity SaaS companies.
• Experience joining or helping scale an early-stage startup (Series A–D).
• Recognition for top performance, such as President’s Club, top 10%, or rapid promotions.
• Familiarity with AI, ITSM, or workflow automation categories.
• Comfort demonstrating or discussing APIs, integrations, and automation architecture with technical audiences.

Responsibilities

• Own the full sales cycle across major accounts, from prospecting and stakeholder mapping through closing and expansion.
• Build deep relationships with senior IT, Security, and Operations leaders at large, matrixed organizations and advise them on automation strategy.
• Coordinate complex buying committees across business units or regions, aligning technical, security, and business stakeholders around Serval’s value proposition.
• Deliver compelling demonstrations and business cases connecting AI automation to measurable ROI and efficiency gains.
• Partner with founders, product, and engineering to influence roadmap priorities and support seamless delivery at scale.
• Create repeatable playbooks for the majors sales motion, including deal structure, pricing, and multi-unit expansion strategy.
• Represent Serval at industry events, conferences, and executive briefings, with travel as needed, typically once per quarter.

Benefits

• Opportunity to play a key role in shaping the success of the product and company.
• Opportunity to build a new AI product offering with support from an experienced team and investors, and grow with the company.
• Culture that values innovation, ownership, accountability, and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed