Account Executive (P2) - Detroit, Michigan

DHL Express (USA), Inc.•Detroit, MI

About The Position

DHL is seeking an Account Executive to consult with business owners and introduce them to DHL’s logistics services. The role owns an assigned territory and leads complex, strategically significant negotiations that can affect DHL’s bottom line. The Account Executive maintains strong service for existing customers, uses customer relationships to expand business, monitors global sales activity, and adjusts processes and strategies to support growth. The role offers a commission and sales incentive plan.

Requirements

Typically requires a BA/BS degree.
At least 3 years of successful, documented B2B sales experience.
Strong verbal and written negotiation and communication skills.
Computer proficiency in Microsoft Excel.

Nice To Haves

Experience selling services rather than products is preferred.
Bilingual Spanish/English skills are a plus.
Experience with a CRM system is preferred.
Transportation industry, service solution sales, or international sales experience is highly preferred.

Responsibilities

Uncover new-business opportunities in the assigned territory by cultivating leads and using professional networks.
Create customized presentations showcasing DHL services to decision makers and close new business.
Grow revenue with current customers through face-to-face visits, problem solving, and administrative follow-up.
Use knowledge of the DHL Network as a Certified International Specialist Master to help businesses improve customer relationships.
Ensure high post-sale satisfaction and positive, long-term customer relationships.
Collaborate with Sales and Operations teams to improve territory sales and revenue growth.
Monitor and review customer global sales activity and adjust processes and strategies to support business growth.