Account Executive 4

Twilio

12h•$110,160 - $153,300•Remote

About The Position

Twilio is hiring a New Business Account Executive 4 for its High Tech team. The role leads prospecting, solution selling, and closing new business opportunities across Twilio’s Messaging, Voice, and Email products. The Account Executive is responsible for expanding the messaging business with large and fast-growing mid-market and enterprise companies, and is assigned a quota for incremental Account Contract Value (iACV). The role involves analytical, consultative sales cycles and competitive vendor sourcing processes, with close collaboration across product management, carrier relations, finance, legal, pricing, operations, and solutions engineering. This remote role is based in the United States, with approximately 20% travel anticipated for in-person customer and team connections. The successful candidate will work with customers to understand their business and technical needs, develop tailored solutions using Twilio’s communications API platform, manage territory strategy and forecasts, and represent customer needs to internal product and carrier relations teams. Twilio offers competitive pay, time off, parental and wellness leave, healthcare, a retirement savings program, and other benefits that vary by location. The role may be eligible for equity and commissions.

Requirements

At least 8 years of technology sales experience, including a minimum of 6 years in a closing role.
Experience directly selling technical SaaS or CPaaS, including solution selling and multi-threading.
Experience outbound prospecting into new accounts and a strong hunter mentality for acquiring mid-market and enterprise accounts.
Experience in technical solutions selling, working with customers and prospects to understand needs and solve problems.
Ability to work with business and technical leaders, influence their understanding, and build supportive partnerships.
Analytical account-development strategy using data to identify opportunities and demonstrate value.
Demonstrated track record managing business forecasts and financial models.
Entrepreneurial mindset and willingness to define processes and build programs.
Record of delivering market-driven results, particularly with scale and enterprise customers.
Excellent verbal and written communication skills in English.
Bachelor’s degree or equivalent years of experience.

Nice To Haves

Deep experience working with telecom companies, including CPaaS, SMS aggregators, carriers, or global communications platforms.
Domain expertise in a highly quantitative industry such as DevOps, fintech, advertising optimization, investment banking, security, or commodity trading, especially in non-standard segments.
Software, SaaS, CPaaS, or PaaS selling experience.

Responsibilities

Drive new customer acquisition and meet an assigned iACV quota.
Own analytical, consultative sales cycles to win competitive vendor sourcing opportunities for messaging, voice, and email solutions.
Understand customers’ business and technical requirements and design solutions based on Twilio’s communications API platform.
Work with Finance, Legal, Pricing, and Operations to develop contracts that address customer needs while balancing business requirements.
Present complex contractual, technical, and financial details clearly to prospects to build confidence in proposed solutions.
Manage competing priorities and multiple projects and deals simultaneously.
Partner with Sales, Services, Product, and Finance to develop long-range territory strategies and sales plans.
Represent the voice of the customer to Twilio’s Product and Carrier Relations teams.
Stay current on CPaaS industry initiatives and new capabilities and share relevant knowledge with Twilio’s go-to-market organization.
Generate and maintain an accurate pipeline and forecast using Salesforce.
Keep current with industry changes and collaborate with colleagues to share best practices.