AR Academic

10x Genomics•, TN

7d•Onsite

About The Position

The Account Executive, TN/AL/AR Academic is a field-based role responsible for the success of 10x Genomics’ Chromium and Visium franchises and for driving Xenium and Atera consumables utilization in top- and mid-tier academic and government accounts across Tennessee, Alabama, and Arkansas. Key accounts include St. Jude Children’s Research Hospital, Vanderbilt University, the University of Alabama at Birmingham, and the University of Arkansas for Medical Sciences. The role combines technical knowledge of single-cell or spatial biology with commercial expertise to consult with customers, influence technology and product choices, build trusted relationships with scientific thought leaders and institutional stakeholders, and turn territory strategies into business results. The Account Executive develops account and territory plans, consults with customers on technology solutions and project requirements, manages opportunities and sales forecasts through the CRM system, and coordinates with internal scientific, sales, application, and service teams. The role also supports customers after purchase to encourage sustained consumables utilization, resolve issues, and identify additional research opportunities. The candidate can be based in Memphis or Nashville and must maintain regular field presence across the multistate territory. This is a full-time position with base pay, equity grants, health and retirement benefit programs, and eligibility for an annual bonus or sales incentive program.

Requirements

Bachelor’s degree in Biology, Molecular Biology, Biochemistry, or a related field, or equivalent knowledge and experience.
At least 4 years of relevant life science sales experience, with a record of achieving sales goals and growing strategic accounts.
Strong technical knowledge of single-cell or spatial biology tools, with the ability to develop proficiency across the broader portfolio and translate scientific needs into practical solutions.
Ability to maintain regular field presence across a multistate territory, including recurring visits to priority accounts and travel as needed.
Proven ability to establish long-term customer relationships, independently advance opportunities, and close new business.
Strong customer-facing skills, including building trust, presenting solutions, navigating institutional purchasing and grant funding processes, and providing timely, consistent follow-through.
Must be able to be based in Memphis or Nashville.

Nice To Haves

Master’s or PhD in Biology, Molecular Biology, Biochemistry, or a related field.
Experience supporting shared resource cores, academic medical centers, and large research programs involving multiple stakeholders.
Experience conducting customer business reviews and developing account plans that connect research priorities, operational capacity, and project budgets.

Responsibilities

Develop and execute territory and account plans to meet or exceed business goals, focusing on major academic medical centers, shared resource cores, and high-value research programs.
Help customers evaluate technology solutions, project economics, throughput, and workflow requirements using technical and commercial knowledge.
Create and advance sales opportunities through prospecting, qualification, and closing; manage next steps, customer decision processes, forecasting, pipeline, and sales activity in the CRM system.
Build trusted relationships with scientific, operational, and purchasing stakeholders; understand research priorities and institutional dynamics, communicate proactively, and support customer satisfaction.
Develop knowledge of customer ecosystems, funding sources, and decision-makers, and identify research programs and opportunities to expand adoption.
Coordinate account execution with Science and Technology Advisors, Field Application Scientists, Spatial Sales Executives, and Service Teams, retaining ownership of customer communication and follow-through.
Manage customer relationships after purchase to encourage sustained consumables utilization, coordinate issue resolution, and develop research opportunities within the installed base.
Conduct regular account business reviews and develop growth plans informed by purchasing history, research pipelines, funding availability, and institutional budget cycles.
Translate account insights into actionable priorities and accurate, timely forecasts.