Senior Account Executive Officer - Franklin, TN

Military Spouse Corporate Career Network•Franklin, TN

About The Position

The Senior Account Executive Officer (Senior AEO) in National Accounts provides casualty insurance solutions for clients with significant risk, including Workers’ Compensation, General and Product Liability, and Commercial Automobile Liability. The role partners with agents, brokers, and customers to provide guaranteed-cost and loss-sensitive coverage for new and renewal business based on customer needs. It serves as a technical resource for the region or business unit and requires independently assessing complex risks and selling products in challenging markets. The Senior AEO manages a high-complexity book of business and is responsible for its profitability, growth, and retention. The position builds relationships with internal and external partners, develops sales plans, identifies new business and cross-selling opportunities, and supports less experienced underwriters through coaching and mentorship. Regular in-person meetings with agents and brokers and related travel are required.

Requirements

At least four years of underwriting experience.
Ability to independently assess highly complex risk.
Strong critical-thinking skills and ability to identify underwriting, marketing, or financial challenges and make timely decisions aligned with the company’s risk appetite.
Excellent communication skills and ability to negotiate successfully in difficult situations with agents and brokers.
Ability to travel to in-person meetings.

Nice To Haves

Bachelor’s degree.
Eight to ten years of relevant underwriting experience, including experience in National Accounts.
Deep knowledge of loss-sensitive products, the regulatory environment, and the local insurance market.
Advanced sales and marketing skills.
CPCU designation.

Responsibilities

Manage the profitability, growth, and retention of an assigned book of business, primarily consisting of highly complex accounts.
Underwrite and negotiate highly complex customer accounts to minimize risk and maximize profitability.
Build and maintain relationships with internal partners to create sales plans and identify cross-selling opportunities.
Meet regularly in person with agents and brokers to market and sell Travelers products and write and retain accounts consistent with the company’s risk appetite.
Travel to meetings with agents and brokers.
Identify and capture new business opportunities using consultative marketing and sales skills; the sales process for targeted new accounts may take six months to one year.
Develop and execute agency sales plans independently and partner frequently with the Managing Director to develop region or group sales plans.
Coach and mentor less experienced underwriters.
Perform other duties as assigned.