Account Executive Large Market

Capital Blue Cross•Harrisburg, PA

10d•$57,033 - $95,055•Hybrid

About The Position

This position is responsible for retaining and managing large market accounts (100 to 499 contracts) within Capital Blue Cross’s 21-county service area, as well as specialty products offered by its subsidiaries. The Account Executive uses knowledge of the company’s financial arrangements, products, services, management reports, market dynamics, and competitors to analyze and present strategies that help prospects and customers meet their health insurance coverage needs. The role also includes administrative planning and execution, with a focus on meeting and exceeding sales and unit goals. The position is classified as hybrid and requires onsite work in Harrisburg, Pennsylvania, on Tuesdays and Wednesdays. Travel is approximately 35% of the time, and reliable transportation is required. The employee must be able to work more than 40 hours per week.

Requirements

At least 3 years of experience in the healthcare industry, project management, or sales.
Bachelor's degree in marketing, business administration, or a related field.
Pennsylvania Life, Accident and Health license; continuing education is required to maintain the license.
Strong oral, written, and presentation skills, including the ability to present information and respond to questions from senior executives, stakeholders, peers, and customers.
Good interpersonal skills.
Strong attention to detail and analytical skills.
Ability to build business relationships at all organizational levels.
Organizational and time-management skills.
Problem-solving skills, including the ability to analyze situations and devise appropriate actions using sound judgment, experience, and industry knowledge.
Ability to project professionalism and competence in a highly visible position.
Working knowledge of insurance products and the application of state and federal regulations to health insurance products.
Working knowledge of the healthcare industry, local market, competitors, their products and capabilities, and key differentiators.
Working knowledge of claims processing, account administration, and legal and regulatory issues.
Working knowledge of company policies and procedures.
Working knowledge of Capital Blue Cross products and services, including those offered by its subsidiaries.
Working knowledge of Capital Blue Cross financial funding and rating arrangements and underwriting guidelines.
Working knowledge of administrative procedures and systems for entering marketing, rating, and membership information.
Working knowledge of provider reimbursement and network strategies across the industry and at Capital Blue Cross.
Reliable source of transportation.
Ability to work more than 40 hours per week.

Nice To Haves

Industry-related professional designation or certification.

Responsibilities

Achieve annual retention goals and financial objectives across assigned accounts.
Work with brokers and consultants to execute strategies for mutual customers.
Collaborate with Capital Blue Cross support teams to achieve retention and profit objectives.
Partner with internal and external product, service, and sales support teams to implement and monitor suitable solutions for group customers.
Prepare proposals, RFP responses, and presentations for clients, brokers, and consultants.
Complete renewal paperwork and other management reports accurately and on time.
Identify tactical issues related to assigned accounts and refer them to support functions when appropriate.
Provide standard and ad hoc reporting to assigned accounts and brokers or consultants.
Conduct formal, customized employee group and open enrollment meetings as needed.
Build relationships with internal business partners to maximize customer satisfaction, profitable growth, and earnings targets within assigned accounts.
Participate in community activities, business coalitions, and industry gatherings to support customer retention.
Participate in and successfully complete required training.
Maintain current licenses and certifications required by the state and Capital Blue Cross to sell its products and services.
Manage retention of existing assigned contracts and support commercial retention strategies and special projects.