Account Executive

OLIVER Agency - North AmericaToronto, ON
CA$59,500 - CA$66,500Onsite

About The Position

OLIVER's Account Executives play a pivotal role in the running of our in-house agency teams. In our world, they are true hybrids with both client facing experience and solid project management skills. We are looking for a dynamic account person who has experience in an advertising agency or design firm setting who can support the account team in building solid relationships with clients in their efforts to take jobs from brief to completion providing outstanding customer service along the way.

Requirements

  • 1-3 years of experience in an Account Coordinator, Assistant Account Executive or Junior Project Manager role
  • 1-3 years of experience working at an advertising agency experience or in-house creative team
  • 1-3 years of experience working on print and digital creative projects, a clear understanding of digital and social channels.
  • A strong desire to help out where needed, clear examples of prior experience supporting account teams
  • A maturity and comfort talking to clients, previous experience presenting information to clients
  • 1-2 years of experience creating billing detail, tracking hours and project budgets

Responsibilities

  • Responsible for assigned projects from client briefing to completion
  • Creating tactical briefs and providing internal direction to resourced team members (creative and studio)
  • Develop workback schedules and ensure alignment amongst all stakeholders (i.e. clients, media and internal team)
  • Manage all communications between clients and internal team such as client feedback
  • Set up projects and deliverables in project management system
  • Update project dates and details for client and team status meetings
  • Take client and team meeting notes and share among team, setting follow up actions needed
  • Coordinate and set up meetings with clients, agencies and appropriate team members
  • Manage billing through creating POs, estimates and sales orders in project management system
  • Keep informed and up to date on industry innovations that the clients can learn from and share with the team
  • Able to take direction as well as be a self-starter
  • Assist the Account Manager & Account Director on other projects as needed
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