Account Executive, Field

Roadrunner Transportation Services•Humble, TX
•Hybrid

About The Position

The Account Executive is a field-based sales role responsible for generating new revenue, expanding market share, and strengthening customer relationships in a logistics-driven environment. The position independently prospects and develops new business while managing existing accounts, coordinating with Operations, and turning customer needs into commercially sound solutions. It directly influences revenue performance, customer retention, and long-term market positioning. The role develops and executes prospecting strategies, manages customer accounts and pricing, supports collections, and maintains accurate sales reporting and account records. It works closely with internal teams, terminals, and corporate stakeholders to coordinate service delivery and resolve customer issues. The position is hybrid and field-based in Houston, Texas, with daily outside travel and minimal overnight travel of up to 10%.

Requirements

  • Bachelor’s degree or at least 2 years of sales experience, or an equivalent combination.
  • Demonstrated ability to generate new business and manage customer relationships independently.
  • Strong written and verbal communication skills, including the ability to present to customers and leadership.
  • Experience interpreting pricing agreements, financial reports, and contractual documents.
  • Strong business acumen and numerical proficiency, including discounts, commissions, and percentages.
  • Strong time-management and organizational skills, with the ability to manage multiple priorities.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Valid driver’s license and ability to travel for field-based sales activity.
  • Ability to handle sensitive and confidential business information responsibly.
  • Ability to travel outside in any weather and perform the described light, non-strenuous administrative activities and field-sales duties.

Nice To Haves

  • Knowledge of HazMat regulations and logistics or transportation environments.

Responsibilities

  • Build and execute a disciplined prospecting strategy through cold outreach, appointments, and field engagement.
  • Identify, qualify, and convert new business opportunities within defined territories; maintain a sales pipeline with clear progression toward close.
  • Represent the company in customer-facing interactions from first contact through deal execution.
  • Develop and maintain customer relationships through consistent engagement, regular account reviews, and responsive follow-through.
  • Identify account expansion opportunities and mitigate customer and account risks.
  • Partner with Operations and communicate with internal teams, terminals, and corporate stakeholders to understand requirements, resolve service issues, and support seamless execution.
  • Translate customer feedback into actionable service-delivery insights and coordinate internally on pricing, service capabilities, and account strategy.
  • Develop account pricing aligned with customer needs and company strategy; prepare accurate pricing requests for internal approval.
  • Interpret agreements, financial data, and service parameters to support sound commercial decisions.
  • Support collections to promote revenue realization and account health.
  • Produce weekly sales reports and account profiles with insights and action plans.
  • Track account activity, pipeline progress, and performance metrics; maintain accurate documentation and account records, including sensitive commercial and customer data.
  • Travel outside daily to make sales calls and visit customer or prospect locations; conduct tours of business premises.

Benefits

  • Full benefits package, including medical, dental, vision, 401(k), and paid time off.
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