Account Executive, Public Safety

T-Mobile•OH-Remote, OH

13d•$109,700 - $197,800•Onsite

About The Position

This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. It involves generating sales opportunities, renewing contracts, analyzing accounts, and maintaining accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics. Success is measured by achieving sales targets, customer retention, and adherence to ethical and professional standards. The work impacts the organization by delivering public safety solutions and ensuring high standards of service for customers in critical sectors.

Requirements

High School Diploma/GED (Required)
Collaboration (Required)
Communication (Required)
Contract Renewals (Required)
Customer Relationship Management (CRM) (Required)
Detail-Oriented (Required)
Microsoft Office (Required)
Presentations (Required)
Problem Solving (Required)
Sales Analysis (Required)
Telecommunications (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

2-4 years Experience selling within the Public Safety vertical (Preferred)
2-4 years Experience in the Public Safety industry (Preferred)
2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)

Responsibilities

Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively
Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards
Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
Also responsible for other duties/projects as assigned by business management as needed