Account Engineer

Snowflake•Seattle, WA

6d•$138,000 - $181,125

About The Position

The Account Engineer is a cross-functional customer-facing role focused on accelerating new and early-stage customers’ implementation, platform adoption, and expansion on the Snowflake AI Data Cloud. As a dedicated technical partner, the Account Engineer drives initial utilization, technical enablement, and activation of customers’ initial use cases, helping them achieve value quickly and have a successful experience. The role combines hands-on technical expertise with strategic account ownership, using AI-powered tools and automation to accelerate solution delivery and implementation guidance. The Account Engineer owns the technical success and consumption trajectory of an assigned portfolio, advises customers on data strategy and technology integration, and provides foundational Snowflake architecture guidance. The role works closely with account teams, Snowflake internal teams, external partners, Product Management, and Engineering. Performance is assessed primarily through customer consumption, movement of use cases into production, and customer retention and growth. The position is a development path into Snowflake’s Solution Engineering organization. Candidates must be based in or near Seattle or Menlo Park.

Requirements

Hands-on experience with SQL.
Strong foundational understanding and experience with data architecture and data analytics.
Knowledge of core concepts of major cloud platforms, including AWS, Azure, and Google Cloud.
Desire to learn, grow technical skills, and become an expert in the Snowflake platform.
Excellent written and verbal communication skills, including the ability to explain technical concepts to diverse audiences.
Ability to manage multiple projects simultaneously and use project management skills to track work and guide customers toward agreed timelines.
University degree in computer science, engineering, mathematics, or a related field, or equivalent practical experience in a technical role.

Nice To Haves

SnowPro Core certification.
Proficiency in additional coding languages, particularly Python, Java, or Scala, especially in data or application development.
Experience with modern data technologies such as CI/CD or orchestration tools, or a basic understanding of data science concepts.
Prior experience or strong interest in using AI-powered development tools and coding agents to increase solution delivery efficiency.

Responsibilities

Own technical success and platform consumption across an assigned portfolio of new and early-stage customers, serving as a single point of contact for customer needs.
Drive customer adoption and time-to-value using an outcome-based approach focused on solving data challenges and delivering business value.
Advise customers after contract close on data strategy, technology stack integration, and successful activation of use cases.
Use AI-powered development tools and automation to accelerate solutions and implementation guidance and help customers reach production faster.
Provide guidance on Snowflake architectural best practices, workload isolation and warehouse utilization, resource monitoring and alerts, budgeting, and RBAC and security setup.
Collaborate with account teams, Professional Services, Support, external partners, and other stakeholders to identify risks, build trusted relationships, and coordinate resources.
Develop and deliver reusable customer education programs, including hands-on labs and webinars, on platform features and industry best practices.
Relay field feedback to Product Management and Engineering to influence product development.
Triage customer inquiries and assist field teams with demonstrations, troubleshooting, and identifying potential business value for the Expansion team.
Help customers move use cases into production and contribute to customer retention and growth.