Account Director (Performance Marketing Agency)

Level Agency
$80,000 - $145,000Remote

About The Position

Level Agency is hiring an Account Director with deep performance marketing agency experience. This role requires someone who knows how to lead client relationships, connect strategy to execution, and drive measurable business outcomes. The ideal candidate understands what great performance marketing looks like, can speak credibly about Google Ads, and understands how media, SEO, creative, data, CRM, websites, CRO, and reporting all connect. They should be able to spot issues before they become client escalations and lead a room confidently. This position is particularly suited for individuals strong in complex conversion paths, where lead quality, pipeline, sales alignment, landing pages, and conversion journeys are as important as media efficiency. This is not a "status call and recap email" role, but rather for someone who can connect client business goals to marketing strategy, push back with purpose, and lead a focused book of accounts with depth. The company is building a place where growth, truth, and high performance go hand-in-hand.

Requirements

  • 5+ years in a performance marketing agency. You have agency experience rooted in performance, paid media, and measurable outcomes — not primarily brand, creative, or ecommerce-only work.
  • Account leadership experience in a performance environment. You are either currently an Account Director at a performance marketing agency or you started in marketing, paid media, analytics, or campaign management before transitioning into account leadership.
  • Google Ads fluency is required. You can speak credibly about Google Ads and understand what to investigate when performance shifts, lead volume drops, or conversion quality changes.
  • Modern marketing ecosystem understanding. You understand how paid media, SEO, creative, data, CRM, websites, CRO, and analytics connect to drive outcomes.
  • Paid media strategy depth. You understand how media channels work together, especially search and social, and can translate performance signals into strategy.
  • Client leadership experience. You’ve managed client relationships, led strategic conversations, and presented recommendations to senior stakeholders.
  • Focused account management experience. You’re used to leading a meaningful book of clients deeply — roughly 3 to 8 accounts — rather than spreading your attention across a high-volume roster with limited depth.
  • Experience with meaningful media spend. You’ve worked with clients spending at least $50K/month in media per client; $100K+/month is strongly preferred.
  • Business-first mindset. You talk about revenue, pipeline, lead quality, conversion paths, customer journeys, and business outcomes — not just CTRs, CPCs, and platform metrics.
  • Low ego, high ownership. You’re willing to build the dashboard, chase the answer, clean up the ambiguity, or step into the gap when the team needs it.
  • Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve how you work
  • Share your prompts, process improvements, and ideas with the team
  • Experiment regularly and refine your workflows over time
  • Embrace discomfort as part of the learning process
  • Apply AI tools to increase your speed, clarity, and creativity — not to replace thoughtful work

Nice To Haves

  • B2B, lead generation, or complex-sale experience. Experience with longer buying cycles, pipeline quality, sales alignment, or non-DTC conversion paths is a major plus.
  • Meta, LinkedIn, SEO, CRM, CRO, or other channel fluency. You don’t need to be an expert in every channel, but you should understand how they work together.
  • Experience in financial services, healthcare, education, SaaS, or other considered-purchase verticals.
  • Comfort with dashboards, reporting tools, Google Analytics, and data visualization.
  • Experience mentoring account team members or coordinating cross-functional delivery teams.

Responsibilities

  • Lead Performance Strategy: Translate client business goals into multi-channel marketing strategies that drive measurable growth.
  • Own Client Relationships: Build trust with senior stakeholders through clear communication, proactive thinking, and sharp strategic recommendations.
  • Connect the Marketing Ecosystem: Help clients understand how paid media, SEO, creative, data, CRM, websites, CRO, and reporting work together to improve performance.
  • Bring Paid Media Fluency: Speak credibly about Google Ads, paid social, and media performance — even when you’re not the person making every in-platform change.
  • Spot Issues Early: Dig into performance trends, ask better questions, and catch problems before they become client escalations.
  • Push Back with Purpose: Challenge client assumptions when needed — always in service of the performance goal, never ego, scope protection, or control.
  • Manage a Deep Book: Lead a focused portfolio of accounts with enough depth to truly understand each client’s business, performance drivers, and risks.
  • Guide Internal Teams: Partner with media, SEO, creative, analytics, and strategy teams to keep work moving, priorities clear, and outcomes aligned.
  • Tell the Story in the Data: Turn reporting, dashboards, and performance analysis into insights clients can act on.
  • Own the Details: Keep budgets, forecasts, timelines, documentation, and communication sharp and accurate.

Benefits

  • Monthly WFH stipend
  • Summer Fridays
  • Generous time off, including unlimited PTO (U.S.)
  • Competitive vacation (Canada)
  • Parental/family leave options
  • Comprehensive health benefits
  • Mental health support
  • Company-paid disability & life coverage
  • Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
  • Quarterly performance reviews
  • Career advancement opportunities
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