Account Manager - Marketing & Advertising Agency

Zehnder Communications • New Orleans, LA

3d • Hybrid

About The Position

Zehnder Communications is an Employee-Owned fully integrated advertising agency providing a wide range of services, including strategic marketing, public relations, media placement, creative services, social media, interactive design and programming and research & analytics. With offices in Baton Rouge, New Orleans, Nashville and Rosemary Beach, the agency has been serving the greater Southeast region for over 30 years. We have an opening in our New Orleans or Nashville office for an Account Manager professional with 2-4 years of agency experience preferred. We are recognized multiple times as a New Orleans CItyBusiness Best Place to Work, as recently as 2024, our eighteenth such recognition!

Requirements

• Bachelors degree in Marketing/Communications or related field required.
• Minimum 2-4 years of experience in Agency account management or marketing role required.
• Excellent communication skills (written and verbal).
• Successfully function in a fast-paced environment: the ability to multi-task and prioritize; strong organizational skills; dedicated to team and client service excellence; an independent and strategic thinker.
• Advanced computer skills (Microsoft Office, PowerPoint, Excel, Word, Outlook).
• Exceptional interpersonal communication skills combined with a good sense of humor.
• Candidates must be willing to relocate themselves if not currently residing in the New Orleans or Nashville area.

Nice To Haves

• Experience using Mac/Apple software is preferred.
• Healthcare, tourism and banking-related account experience is a plus.

Responsibilities

• Work in concert with all agency functions (creative/digital/social media/pr/media/research & analytics/business strategy) to define our clients' messages, how those messages should be communicated and where those communications should occur.
• Serve as the point person for the client and internal staff, gathering information, monitoring projects, managing budgets, and proactively identifying possible changes to run an effective and successful campaign from beginning to end.
• Possess a thorough knowledge of the dynamics of digital and interactive processes and terminology including website and mobile application development and digital marketing.
• Be customer-centric, strategic problem solvers, superior managers of team relationships, communication and individuals, with an interest in inventing versus practicing advertising and marketing.
• Lead a room during client presentations.

Benefits

• Competitive salary
• Full benefits package including medical, dental, vision, disability insurance and 401k matching
• Recognition programs
• A hybrid work schedule; 2 days in office and 3 days working from home
• Paid holidays and vacation/personal/sick time/maternity leave
• A great creative workspace in our New Orleans and Nashville offices
• A flexible, family-friendly and collaborative work environment with an intense focus on teamwork

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level