Account Director, Cosmetic Ingredients, East Coast

Symrise • Teterboro, NJ

2d

About The Position

Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients, serving manufacturers across a range of industries. The Account Director will drive revenue growth and expand market presence across the East Coast by engaging strategically with key customers. The role develops account growth strategies to deliver sustainable and profitable growth, builds a customer-needs-led sales approach, and manages opportunities and projects through the CX/C4C CRM system.

The position monitors customer activity, market trends, competitive developments, and emerging opportunities to inform business planning. It develops new customer relationships and strengthens existing partnerships, maintains monthly sales forecasts and business plans, and collaborates with Technical, Marketing, Sales Support, Operations, Customer Service, and Innovation teams to deliver customer solutions. The Account Director also represents Symrise at customer meetings, trade shows, and industry events. Travel is approximately 20–30%.

Requirements

• Bachelor's degree in Chemistry, Biology, Business, Marketing, or a related field.
• 5–10 years of sales, business development, or account management experience within the cosmetics or personal care industry.
• Strong understanding of cosmetic ingredients, formulations, and their applications.
• Knowledge of the cosmetic and personal care market, including customers, brands, and industry trends.
• Commercial mindset and ability to identify growth opportunities, develop account strategies, and deliver business results.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Excellent project management, analytical, and problem-solving abilities.
• Experience working in a global and multicultural business environment.
• Proficiency in Microsoft Office and CRM systems.
• Ability to travel approximately 20–30%.

Nice To Haves

• Experience with the CX/C4C CRM system is preferred.

Responsibilities

• Drive revenue growth and expand market presence across the East Coast through strategic engagement with key customers.
• Develop and execute account growth strategies that deliver sustainable and profitable growth.
• Build a proactive sales approach based on customer needs and the value proposition of Symrise solutions.
• Develop and maintain an opportunity pipeline and manage projects through the CX/C4C CRM system.
• Monitor customer activities, market trends, competitive developments, and emerging opportunities to support business planning.
• Develop new customer relationships and strengthen existing partnerships.
• Maintain and update monthly sales forecasts and business plans.
• Collaborate with Technical, Marketing, Sales Support, Operations, Customer Service, and Innovation teams to deliver customer solutions.
• Represent Symrise at customer meetings, trade shows, and industry events.

What This Job Offers

• Job Type: Full-time
• Career Level: Director