Account Director, Enterprise Accounts

Unify Consulting•Seattle, WA

9d•$150,000 - $215,000

About The Position

The Account Director (AD) drives strategic growth, strengthens client relationships, and expands Unify Consulting’s presence within established accounts. The role primarily focuses on one of the firm’s largest strategic enterprise accounts and develops and executes an account growth strategy to strengthen existing partnerships, build new relationships, identify whitespace opportunities, and broaden Unify’s reach across the account. The AD oversees Account Manager deliverables, supports the consultant community, and identifies opportunities to expand Unify’s solutions, practices, and client impact. Balancing client priorities with consultant experience and the firm’s broader objectives, the Account Director helps create long-term value for clients, consultants, and Unify Consulting. The role is 80–100% chargeable to client projects and includes account operations, client relationship development, growth planning, and fostering the consultant community at the account.

Requirements

Bachelor’s degree in Business Administration, Economics, Communications, or a related field.
At least 8 years of experience in a consulting domain aligned with one or more of Unify’s consulting practice areas.
At least 5 years of experience successfully growing an account with consulting services.
Experience selling consulting, professional services, or project-based solutions to enterprise clients.
Experience developing new business opportunities and expanding services within existing client accounts.
Experience partnering with consulting delivery or practice teams to scope, position, or sell client solutions.

Nice To Haves

Exceptional relationship-building skills and a highly consultative, client-first approach.
Strong executive presence and the ability to build credibility and influence senior-level client stakeholders.
Ability to navigate complex client organizations, identify key decision-makers, and build relationships across multiple stakeholder groups.
Strategic thinking and ability to balance long-term account growth with near-term revenue opportunities.
Demonstrated curiosity and ability to quickly understand a client’s business, priorities, and evolving needs.

Responsibilities

Maintain excellent client delivery work while remaining 80–100% chargeable to client projects.
Gather account intelligence and contribute to account strategy and growth.
Identify client needs and partner with cross-functional teams to create solutions.
Facilitate account-specific onboarding and track engagement burn-down rates.
Provide input during operations meetings, account plans, and client relationship plans.
Support and develop account best practices.
Run weekly account operations meetings using the Account Management dashboard.
Connect the account with headquarters and disseminate news to the account.
Ensure Account Managers have the tools and resources they need to interact with clients.
Make warm client introductions to Business Development and/or Account Managers.
Recognize, cultivate, and hand off potential opportunities.
Reinforce guidance for consultants on how to engage with the account and provide insight on how they can succeed.
Collaborate with leadership and the account management team on growth opportunities and report on the account’s operational status.
Leverage the account management team for account-specific projects.
Meet with consultants at least once during their tenure on the account to encourage engagement and maintain team spirit.
Foster the Unify community at the account by hosting strategic account lunches, brown bags, and social events.
Recognize client issues and opportunities and relay them to strategic account managers and Business Development.
Understand the client’s financial and legal requirements, business objectives, commercial policies, products and services, key decision-makers, purchasing strategy, and competitive activities.
Create and revise an account plan, including an executive overview, supporting details, and relationship focus, to achieve targets.
Recognize customer needs, translate them into product and service requirements, and help deliver solutions that meet those requirements.