Account Director, Enterprise Accounts

Unify Consulting•Seattle, WA

About The Position

The Account Director drives strategic growth, strengthens client relationships, and expands Unify Consulting’s presence within established accounts, with a primary focus on one of the firm’s largest strategic enterprise accounts. The role develops and executes an account growth strategy to strengthen partnerships, build relationships, identify whitespace opportunities, and broaden Unify’s reach. The Account Director oversees Account Manager deliverables, supports consultants, and identifies opportunities to expand Unify’s solutions, practices, and client impact while balancing client priorities, consultant experience, and business objectives. The position is 80–100% chargeable to client projects and combines client delivery with account strategy and operations. The Account Director gathers account intelligence, contributes to growth planning, identifies client needs, and works with cross-functional teams to shape solutions. The role supports onboarding, tracks engagement burn-down, contributes to account and relationship plans, runs weekly account operations meetings, and equips Account Managers to engage clients. It also develops consultant engagement and community through individual check-ins and account events, and maintains an understanding of clients’ business, financial and legal requirements, decision-makers, purchasing strategies, and competitive activity. Unify Consulting connects strategy, AI, data, and people to support organizational transformation. The firm describes itself as an AI management consulting firm and says it has partnered with Fortune 500 companies for more than 15 years. Unify Consulting is an equal opportunity employer committed to diversity and inclusion.

Requirements

Bachelor’s degree in Business Administration, Economics, Communications, or a related field.
At least 8 years of experience in a consulting domain aligned with one or more of Unify’s consulting practice areas.
At least 5 years of experience successfully growing an account with consulting services.
Experience selling consulting, professional services, or project-based solutions to enterprise clients.
Experience developing new business opportunities and expanding services within existing client accounts.
Experience partnering with consulting delivery or practice teams to scope, position, or sell client solutions.

Nice To Haves

Exceptional relationship-building skills and a highly consultative, client-first approach.
Strong executive presence and ability to build credibility with and influence senior-level client stakeholders.
Ability to navigate complex client organizations, identify key decision-makers, and build relationships across stakeholder groups.
Strategic thinking that balances long-term account growth with near-term revenue opportunities.
Demonstrated curiosity and ability to quickly understand a client’s business, priorities, and evolving needs.

Responsibilities

Maintain excellent delivery work while remaining 80–100% chargeable to client projects.
Gather account intelligence and contribute to account strategy and growth.
Identify client needs and partner with cross-functional teams to create solutions.
Facilitate account-specific onboarding and track engagement burn-down rates.
Provide input during operations meetings and contribute to account plans and client relationship plans.
Support and develop account best practices.
Run weekly account operations meetings using the Account Management dashboard.
Connect the account with headquarters by disseminating company news.
Ensure Account Managers have the tools and resources needed to interact with clients.
Make warm client introductions to Business Development and/or Account Managers.
Recognize, cultivate, and hand off potential opportunities.
Reinforce guidance for consultants on engaging at the account and share insights to help them succeed.
Collaborate with leadership and the account management team on growth opportunities and report on account operational status.
Leverage the account management team for account-specific projects.
Meet with consultants at least once during their tenure at the account to support engagement and team spirit.
Foster the Unify community at the account by hosting strategic account lunches, brown bags, and social events.
Recognize client issues and opportunities and relay them to strategic account managers and Business Development.
Understand clients’ financial and legal requirements, business objectives, commercial policies, products and services, key decision-makers, purchasing strategies, and competitive activities.
Create and revise account plans, including executive overviews, supporting details, and relationship focus, to achieve targets.
Recognize customer needs, interpret them as product and service requirements, and help deliver solutions that meet those requirements.