Account Director, Strategic Accounts

Vertage • Chicago, IL

1d • $70,000 - $90,000

About The Position

The Account Director, Strategic Accounts serves as the primary customer contact for important enterprise accounts and helps build the trust, delivery record, and expansion opportunities needed to position Vertage as a strategic workforce partner. The role focuses on growing the enterprise accounts portfolio through relationships with hiring managers and MSP program teams, with the long-term goal of expanding across contract staffing, direct hire, managed services, and Vertage’s proprietary platform. The team aims to become the number-one STEM staffing supplier in each enterprise account while supporting customers’ growth targets.

Requirements

• Proven success in enterprise account management or sales within staffing or workforce solutions.
• Strong relationship-building and communication skills with senior stakeholders.
• An instinct for identifying and acting on new business opportunities.
• Familiarity with MSP programs and contingent workforce management.
• Strong organization and time-management skills.

Responsibilities

• Build relationships with hiring managers and decision-makers through regular meetings and site visits.
• Identify upcoming job opportunities early and share them with recruiting managers and recruiters for proactive pipelining.
• Participate in job intake calls to ensure critical STEM roles are accurately scoped and stakeholders are aligned.
• Gather candidate feedback from hiring managers and MSP program teams and help move resume submissions toward interviews.
• Serve as the primary point of contact for client-facing issues and resolve them promptly, while recruiting and talent experience teams handle candidate matters.
• Follow up on timesheet approvals and queries as the customer/MSP liaison, while the recruiting team manages contractor follow-up.
• Partner with MSP program teams to maintain service excellence and meet supplier metrics and scorecard targets.
• Identify potential Statement of Work opportunities and route leads to the appropriate team.
• Lead supplier Quarterly Business Reviews to drive performance and strengthen partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed