Account Director - Medical Communications
About The Position
Avalere Health is seeking an Account Director to join its Client Services team and lead a portfolio of oncology publications and medical affairs programmes. The role combines client relationship management, strategic and commercial counsel, account growth, and oversight of high-quality programme delivery. The Account Director will work with scientific specialists and cross-functional colleagues to meet client objectives, budgets, timelines, and agreed specifications. The position offers growth potential within an expanding area of the business. It is remote and/or hybrid, based in the US or Ontario province.
Requirements
- Experience in a client services role at Senior Account Manager, Associate Account Director, or Account Director level within a medical communications agency.
- Experience supporting both publications and medical affairs programmes.
- Ability to build and maintain strong client relationships and provide strategic counsel.
- Experience managing accounts, multiple stakeholders, and cross-functional teams.
- Strong commercial awareness and understanding of account growth, forecasting, and financial management.
- Comfort working in a fast-paced, high-growth environment with evolving priorities.
- Excellent communication and stakeholder management skills.
- Ability to collaborate with scientific and client service teams to deliver strong outcomes.
- Passion for meaningful work that helps improve patient outcomes through effective healthcare communications.
Nice To Haves
- Experience supporting oncology programmes is desirable but not essential.
Responsibilities
- Lead client relationships and ensure delivery excellence across oncology publications and medical affairs workstreams.
- Provide strategic and commercial insight as a trusted advisor to support client objectives and strengthen partnerships.
- Oversee programme delivery to agreed quality standards, budgets, and timelines.
- Identify new opportunities and develop proposals to drive growth within existing accounts.
- Partner with scientific, editorial, project management, and cross-functional teams to deliver integrated solutions.
- Maintain an understanding of oncology, relevant market dynamics, and evolving client priorities.
- Lead account planning, forecasting, and financial performance discussions in support of business targets.
- Identify risks and challenges proactively and develop solutions that support long-term account success.
- Mentor and support colleagues across the client services team and foster a collaborative, high-performing environment.
- Contribute to pitch opportunities, proposals, and broader business development initiatives where appropriate.
Benefits
- 401(k) plan with employer match contributions up to 4%, immediately vested.
- Life insurance and disability coverage.
- Medical, dental, and vision plans.
- Flexible working arrangements, including hybrid and remote work.
- Option to work from anywhere across the globe for two weeks each year.
- 20 vacation days and one personal well-being day.
- Nine public holidays, gifted end-of-year holidays, and an early Summer Friday finish in June, July, and August.
- Free counselling through the employee assistance program and personalized health support.
- Enhanced maternity, paternity, family leave, and fertility policies.
- On-demand training, professional development support, and global mobility opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
