Account Director - Medical Communications
About The Position
Avalere Health is seeking an Account Director to join its Client Services team and lead a portfolio of oncology publications and medical affairs programmes. The role works within a large, collaborative account team alongside scientific specialists to build trusted client partnerships, shape strategic conversations, and deliver high-quality work. The Account Director is responsible for the health and growth of assigned accounts, combining relationship management with strategic and commercial thinking. The position develops client partnerships, supports delivery teams, and ensures work meets client objectives, budgets, timelines, quality standards, and agreed specifications. It also offers growth potential in an expanding area of business. Candidates currently working as Senior Account Managers, Associate Account Directors, or Account Directors are encouraged to apply. The role is remote and/or hybrid in the United States or Ontario province.
Requirements
- Experience in a client services role at Senior Account Manager, Associate Account Director, or Account Director level within a medical communications agency.
- Experience supporting both publications and medical affairs programmes.
- Proven ability to build and maintain strong client relationships while providing strategic counsel.
- Experience managing accounts, multiple stakeholders, and cross-functional teams.
- Strong commercial awareness and understanding of account growth, forecasting, and financial management.
- Comfort working in a fast-paced, high-growth environment with evolving priorities.
- Excellent communication and stakeholder management skills.
- Ability to collaborate with scientific and client service teams to deliver exceptional outcomes.
- Passion for meaningful work that helps improve patient outcomes through effective healthcare communications.
Nice To Haves
- Experience supporting oncology programmes.
Responsibilities
- Lead client relationships and ensure delivery excellence across oncology publications and medical affairs workstreams.
- Act as a trusted advisor, providing strategic and commercial insight that supports client objectives and strengthens partnerships.
- Oversee programme delivery to agreed quality standards, budgets, and timelines.
- Drive account growth by identifying new opportunities and developing proposals for existing clients.
- Partner with scientific, editorial, project management, and cross-functional teams to deliver integrated solutions.
- Maintain an understanding of oncology, relevant market dynamics, and evolving client priorities.
- Lead account planning, forecasting, and financial performance discussions to support business targets.
- Identify risks and challenges proactively and develop solutions that support long-term account success.
- Mentor and support colleagues across the wider client services team and foster a collaborative, high-performing team environment.
- Contribute to pitch opportunities, proposals, and broader business development initiatives where appropriate.
Benefits
- 401K plan with employer match contributions up to 4%, immediately vested.
- Life insurance and disability coverage.
- Medical, dental, and vision plans.
- Flexible working arrangements, including hybrid and remote work.
- Option to work from anywhere across the globe for two weeks each year.
- 20 vacation days plus one personal well-being day.
- Nine public holidays, gifted end-of-year holidays, and an early Summer Friday finish in June, July, and August.
- Free counselling through the employee assistance program and personalized health support.
- Enhanced maternity, paternity, family leave, and fertility policies.
- On-demand training, professional development support, and global mobility opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
