Account Director Industrial

Garrett Advancing Motion•Plymouth Charter Township, MI

About The Position

Garrett Advancing Motion is a pioneer in automotive powertrain technologies with over 60 years of history, recognized as a global leader in technology solutions for passenger cars, commercial vehicles, and off-highway equipment. The company supplies technology to major automakers and the global aftermarket under the Garrett brand. The Account Director, Industrial will be responsible for driving end-to-end industrial account performance globally. This role involves strategy definition, financial outcomes (growth, margin, cash), New Product Introduction (NPI) development and launches, and cross-functional execution within a global matrix organization, with a strong emphasis on customer satisfaction. The individual will build senior-level customer relationships worldwide, drive targeted collaboration priorities, and identify opportunities to expand the industrial business portfolio. Key responsibilities include defining and implementing effective working models between Garrett and industrial customers, leading the North America industrial business expansion beyond core accounts, and supporting the global scale-up of industrial sales and customer engineering capabilities.

Requirements

Bachelor's degree in business, economics, engineering, or a related discipline.
Experienced industrial sales or account manager from the compressor, oil & gas or closely related industrial technology sectors, with a proven track record in global key account management.
Minimum 10 years’ experience leading cross‑functional teams in complex, international industrial or technology‑driven environments.
Demonstrated experience managing customer‑driven industrial business scopes, including financial accountability and long‑cycle programs.
Proven ability to operate effectively within global matrix organizations across regions and cultures.
Proven experience managing customer‑driven industrial business scopes with P&L accountability.
Strong value‑based selling capability combined with technical and engineering understanding.
Ability to operate effectively in global matrix organizations across regions and cultures.
Experience leading cross‑functional industrial programs, including NPI and launches, within time, cost and performance targets.
Demonstrated strategic thinking and portfolio development capability in long‑cycle industrial environments.
Strong customer leadership, including senior‑level relationship management, negotiations and partnership development.
Demonstrated general management and leadership impact in complex, multi‑stakeholder settings.
Effective communicator with the ability to influence senior internal and external stakeholders.
Familiarity with continuous improvement, quality and operational excellence methodologies.

Nice To Haves

MBA or equivalent is a plus

Responsibilities

Own overall performance of a customer-driven industrial business scope, including full P&L accountability, within a global matrix organization.
Define, implement and monitor business performance indicators across a multi-disciplinary team, ensuring disciplined execution against agreed industrial, operational and financial objectives.
Deliver against ambitious financial commitments, including revenue growth, margin performance and cash generation, consistent with long-cycle industrial programs.
Drive excellence in customer satisfaction, including quality, delivery performance, technology deployment and overall value proposition, while ensuring pricing approaches are aligned with industrial strategy and program economics.
Contribute to the definition and execution of mid- to long-term business strategies (3–5 years), secure leadership alignment, and translate strategy into clear priorities and execution roadmaps.
Support global coordination of industrial business activities, including program launches, opportunity development and portfolio expansion initiatives.
Contribute to and support key business governance and planning processes, including annual operating plans (AOP), strategic roadmaps and regular management reviews.
Build and sustain senior-level customer relationships across regions and organizational levels, enabling structured, multi-level engagement and long-term industrial partnerships.
Drive the execution of targeted technical and operational collaboration priorities to strengthen customer integration and program effectiveness.
Identify and pursue opportunities to expand the industrial business portfolio into adjacent applications, platforms and markets.
Lead the North America industrial business build beyond core accounts, focusing on prioritized key customers and applications while ensuring disciplined portfolio selection.
Support the identification, qualification and development of new industrial opportunities aligned with Garrett’s technology roadmap and manufacturing capabilities.
Lead and coordinate cross-functional teams (e.g. industrial sales, program management, applications, quality, operations, industrialization and finance) within a global matrix environment.
Define and manage a prioritized portfolio of initiatives and industrial programs, including associated cross-functional resource requirements.
Prepare and manage planning activities (including AOP), ensuring alignment with agreed priorities, investment assumptions and capacity considerations.
Oversee program execution from concept through launch, ensuring delivery against time, cost, quality and performance targets, and compliance with internal development and quality frameworks.
Ensure structured and timely resolution of customer-related issues through effective cross-functional collaboration and escalation where required.
Promote standardized processes, governance and best-practice sharing across teams and regions.
Maintain close collaboration with peer leaders to ensure consistent, globally aligned customer team models, operating principles and ways of working.
Provide strong leadership and direction to support future industrial business development and organizational effectiveness.
Support the global build-up and maturation of the industrial sales organization and customer engineering support capabilities.
Drive the application of continuous improvement and operational excellence principles across teams and programs.
Monitor performance, risks and execution through established review, reporting and governance mechanisms.
Develop, attract and retain talent, and remove barriers to performance through effective leadership, robust management processes and disciplined resource planning.