Industrial Account Manager

Meras Water SolutionsBakersfield, CA
Onsite

About The Position

Meras Water Solutions is seeking a dedicated Industrial Account Manager to join our team in Bakersfield, CA. In this role, you will be the face of our service excellence, performing routine site visits to validate and optimize critical water treatment programs. Leveraging your technical expertise, you will conduct field testing, inspect complex systems, and troubleshoot issues to ensure peak operational efficiency for our clients. Your ability to bridge the gap between technical problem-solving and building strong customer relationships will be the key to your success and growth within our company.

Requirements

  • Excellent time management and organizational skills.
  • Minimum supervision required.
  • Strong verbal and written communication skills.
  • Ability to interact with customers and build relationships.
  • General knowledge of electrical, plumbing, and mechanical repair.
  • Proficient use of computers and computer programs such as: Microsoft Outlook, Excel, Word, and Salesforce
  • Possess a valid Driver's License and acceptable Motor Vehicle Record.
  • Background Checks and a Drug screening are required.
  • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

  • Experience in HVAC, water treatment, chemicals, mechanical engineering preferred, not required.
  • Bachelor's degree preferred.
  • Able/willing to obtain CWT and ASSE 12080 certifications within the first year of employment.

Responsibilities

  • Diagnose and resolve complex water chemistry challenges to minimize downtime and maximize system performance for industrial boilers and cooling towers.
  • Conduct precise water testing and analyses at diverse locations, including Industrial Sites, Medical Centers, and Commercial Buildings.
  • Serve as a trusted advisor to established accounts, fostering long-term partnerships and ensuring total customer satisfaction.
  • Monitor chemical treatment systems, calibrate precision equipment (sensors, probes, and pumps), and maintain peak energy and environmental efficiency.
  • Support the acquisition of new industrial business by performing comprehensive site assessments and providing technical program recommendations with a 15% growth goal.
  • Troubleshoot basic on-site plumbing and electrical issues and assist with specialized equipment installations and projects.
  • Utilize Salesforce to accurately record service data and maintain transparent, regular communication with clients.
  • Strictly adhere to all company and customer health, safety, and environmental protocols while maintaining a professional appearance with provided tools and vehicle.
  • Manage on-site chemical inventories and ensure all company assets are kept in top working condition.
  • Actively participate in sales pipeline reviews, leveraging Salesforce to track activity and ensure consistent progress toward individual and division-wide quotas.
  • Elevate the Meras brand by representing the company at industry conferences, networking events, and trade shows.
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