Account Director, Client Experience
About The Position
Weber Shandwick is seeking a curious, creative, and media-savvy Account Director to join our team in Chicago. This role is part of our Corporate team, a unit delivering trusted, agile C-suite counsel by blending communications expertise with cultural insights to accelerate stakeholder and organizational value. This role will focus on executing communications, reputation and earned media strategies for corporate, advocacy and public sector clients at the intersection of business, policy, media and culture. The ideal candidate is a seasoned media strategist who understands the complexity of today’s business world and has a passion for creating communications strategies that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Candidates should have experience working with corporations across multiple sectors – experience in retail, technology, financial services, consumer lifestyle and healthcare sectors is particularly relevant. This position will be based in our Chicago office on a hybrid schedule.
Requirements
- 7+ years of experience
- Experience leading integrated projects from start to finish, working with teams across various disciplines
- Robust earned strategy and media relations experience
- Experience providing counsel to senior leaders
- Bachelor’s degree
Nice To Haves
- Experience in retail, technology, financial services, consumer lifestyle and healthcare sectors is particularly relevant.
Responsibilities
- Shape and execute integrated communications strategies in partnership with agency and client teams
- Counsel and interact effectively with clients and leaders at client organizations
- Build and maintain excellent relationships with top-tier media across business, national/local broadcast, multicultural and lifestyle verticals
- Immersed in the media and cultural landscape, as well as emerging issues that may impact clients directly or indirectly
- Approach client work with curiosity — always seeking to understand the brand, its competitors, and the broader industry context
- Proactively and reactively craft compelling, newsworthy stories that drive earned coverage
- Develop strategic, earned-first plans and write high-quality media materials, including pitches, press releases, and messaging documents
- Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail
- Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work
- Mentor and develop junior team members through hands-on guidance, feedback, and professional development
- Cultivate and participate in new business opportunities and pitches
Benefits
- Equal Opportunity/Affirmative Action employer
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Senior
