Account Director, Client Experience

Weber Shandwick•Chicago, IL

1d•Hybrid

About The Position

Weber Shandwick is seeking a curious, creative, and media-savvy Account Director to join their team in Chicago. This role is part of their Corporate team, which delivers trusted, agile C-suite counsel by blending communications expertise with cultural insights to accelerate stakeholder and organizational value. This role will focus on executing communications, reputation, and earned media strategies for corporate, advocacy, and public sector clients at the intersection of business, policy, media, and culture. The ideal candidate is a seasoned media strategist who understands the complexity of today’s business world and has a passion for creating communications strategies that make a real-world impact. They bring a proven track record of delivering effective integrated media campaigns and experience thriving on high-performing teams in a fast-paced environment. Candidates should have experience working with corporations across multiple sectors – experience in retail, technology, financial services, consumer lifestyle, and healthcare sectors is particularly relevant. This position will be based in their Chicago office on a hybrid schedule.

Requirements

7+ years of experience
Experience leading integrated projects from start to finish, working with teams across various disciplines
Robust earned strategy and media relations experience
Experience providing counsel to senior leaders
Bachelor’s degree

Nice To Haves

Experience in retail, technology, financial services, consumer lifestyle and healthcare sectors is particularly relevant.

Responsibilities

Shape and execute integrated communications strategies in partnership with agency and client teams
Counsel and interact effectively with clients and leaders at client organizations
Build and maintain excellent relationships with top-tier media across business, national/local broadcast, multicultural and lifestyle verticals
Immersed in the media and cultural landscape, as well as emerging issues that may impact clients directly or indirectly
Approach client work with curiosity — always seeking to understand the brand, its competitors, and the broader industry context
Proactively and reactively craft compelling, newsworthy stories that drive earned coverage
Develop strategic, earned-first plans and write high-quality media materials, including pitches, press releases, and messaging documents
Deliver consistently high-caliber work with a client-first mindset and sharp attention to detail
Collaborate with agency and inter-agency partners, serving as a key contributor across teams to drive alignment and deliver cohesive, large-scale campaign work
Mentor and develop junior team members through hands-on guidance, feedback, and professional development
Cultivate and participate in new business opportunities and pitches