Account Development Representative

HealthFirst - Saving Lives•Mukilteo, WA

9d•$16 - $25

About The Position

The Account Development Representative (ADR) is an inside manufacturer sales representative responsible for driving sales activity and revenue through assigned dealer partners. The ADR works closely with dealer sales teams to identify opportunities, provide product support and demonstrations, develop quotes, and advance opportunities through close. The role builds dealer and customer relationships, supports sales and marketing programs, and manages the sales pipeline to increase opportunities and conversion. Sales are completed through authorized distribution channels. The position is accountable for growing medical and dental sales, expanding market reach, and achieving assigned sales and profitability goals. The role includes up to 25% travel and work in office and field environments. Compensation includes a competitive base salary and commission based on the percentage of sales generated, with a bonus tied to achievement toward sales targets and closing percentage.

Requirements

Three years of experience in a sales organization, including two years of direct customer-facing experience.
Proven ability to close sales opportunities.
Proficiency with Salesforce.
Ability to build and maintain professional relationships across multiple channels and departments.
Competence with Microsoft Word, Excel, and Outlook.
Strong communication and follow-up skills.
Ability to anticipate and solve problems in a customer-centric manner.
Strong time management, prioritization, and deadline-management skills.
Very good attention to detail and accuracy.
Customer-service orientation and ability to work with complex issues.
Ability to plan and arrange activities.
Exceptional interpersonal, communication, and writing skills.
Good team-oriented skills.

Nice To Haves

Previous experience selling HealthFirst products and services.
Experience delivering live presentations via Zoom, Skype, or Microsoft Teams.
Experience with Microsoft Dynamics GP.
Bachelor’s degree or equivalent work experience.

Responsibilities

Manage opportunities from quote through close with assigned dealer partners and coordinate team selling with dealer representatives and approved field sales partners.
Seek new sales opportunities through outbound calling, networking, and coordinated prospecting with dealer representatives.
Understand customer needs and recommend supply and service solutions; communicate key initiatives and report market trends and customer needs.
Manage the sales pipeline in the company CRM, keeping opportunity records and forecasts current, documenting sales activity, and following up promptly.
Schedule and deliver OnTraq and other product demonstrations, in person and virtually, for customers and dealer representatives.
Achieve assigned sales goals and measurable objectives for sales activity and pipeline development, including outbound calls, demonstrations, dealer representative onboarding, qualified pipeline development, and product wins through dealers.
Use consultative selling resources, including pre-call planning and customer sales data, to identify account potential and sales opportunities.
Support new and existing customers through regular contact and relationship management; implement strategic programs to expand account penetration and monitor sales and gross profit across the customer base.
Collaborate with marketing to develop and execute strategies for selected market segments through demand generation and channel marketing, including work on materials, training, events, brand and product management, content marketing, marketing automation, key opinion leader management, and sales support.
Participate in tradeshows, dealer and sales meetings, conventions, and co-travel with dealer representatives and approved field sales partners as required.