About the position
As a Sales Development Representative at Alchemy, you will play a crucial role in driving the growth and development of the blockchain industry. Your main responsibility will be to engage with developers and companies, helping them accelerate their product development on our infrastructure. With Alchemy being one of the fastest growing companies in blockchain, you will have the opportunity to lead the charge and be at the forefront of this exciting industry. Your tasks will include prospecting, engaging with top teams, and owning the early stages of the sales process.
Responsibilities
- Collaborate across internal business and technology teams to drive desired business outcomes for customers
- Reach out to new leads via various communication channels and generate interest for introductory calls
- Educate cryptocurrency companies about blockchain nodes and troubleshoot infrastructure issues
- Contact, prospect, and qualify potential customers and partners through inbound and outbound sales efforts and campaigns
- Drive client retention, renewals, upsells, and client satisfaction
- Refine and establish processes to support evolving business needs
- Own, manage, and report using a CRM, ensuring system is up to date and relevant metrics are input
- Serve as initial point of contact and ongoing relationship manager for customers
- Provide customer feedback to product and engineering teams and inform product development
- Work with support and communicate with customers both pre and post-sales
- Respond and communicate quickly with customers
Requirements
- Collaborate with internal teams to drive desired business outcomes
- Reach out to new leads and engage them for introductory calls
- Educate cryptocurrency companies about blockchain nodes and troubleshooting infrastructure issues
- Contact, prospect, and qualify potential customers and partners through inbound and outbound sales efforts
- Drive client retention, renewals, upsells, and client satisfaction
- Refine and establish processes to support evolving business needs
- Own, manage, and report using a CRM system
- Serve as initial point of contact and ongoing relationship manager for customers
- Provide customer feedback to product and engineering teams
- Work with support and communicate with customers pre and post-sales
- Respond and communicate quickly with customers
- Knowledge and passion for crypto/blockchain
Benefits
- Opportunity to work at a fast-growing company in the blockchain industry
- Chance to contribute to the advancement of the entire blockchain industry
- Access to leading infrastructure in the blockchain space
- Opportunity to work with top teams in the blockchain industry
- Education and resources provided to learn about blockchain nodes and troubleshoot infrastructure issues
- Collaborative work environment with internal business and technology teams
- Opportunity to drive desired business outcomes for customers
- Potential for client retention, renewals, and upsells
- Ownership of early stages of the sales process
- Ability to work independently and proactively
- Proficiency in using CRM software
- Excellent communication skills (verbal and written)
- Understanding of customer pain points and ability to provide value through technical services
- Opportunity to provide customer feedback and inform product development
- Ability to work with startups and in the Web3 space
- Potential for career growth and advancement
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Alchemy
Alchemy is a developer platform that helps companies to build reliable decentralized applications.
Company Overview
Alchemy is a developer platform that helps companies to build reliable decentralized applications.
Benefits
- Strong desire to work in sales at an early-stage startup
- You live inside Discord 24/7
- 6+ years experience with outbound and client-facing sales positioning crypto-focused companies
- Ability to operate independently and proactively in an effort to source and progress new business
- Excellent listening, verbal, and written communication skills
- Capable of understanding customer pain points, requirements and correlating potential business to value that can be provided by technical services
- Successful track record in B2B sales and negotiation
- Excellent verbal and written communication skills
- Experience in sales techniques
- Proficiency in data analysis, forecasting, and budgeting
Nice to have:
- Web3 experience
- Founded a company or built side projects
- Experience in startups
Less details