Account Data Analyst (Colorado)

Purcell Tire & Rubber Company•Denver, CO

About The Position

The Account Data Analyst tracks and analyzes commercial tire performance for key accounts, producing customer reports and presentations that support sales efforts and Purcell’s mission to provide exceptional customer experiences. The role combines data analysis and customer support with hands-on tire inspections and field data collection at trucking fleets and off-the-road (OTR) job sites. It requires regular travel within Colorado.

Requirements

A valid driver’s license is required.
Ability to travel is required.
Knowledge of the tire industry, including tire brands, designs, treads, safety and functional procedures, and relevant customer markets.
Knowledge of customer service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Knowledge of mathematics, including arithmetic, algebra, geometry, and statistics and their applications.
Knowledge of sales and marketing principles and methods for promoting and selling products or services.
Ability to obtain information from relevant sources; analyze, compile, categorize, calculate, audit, or verify data; and apply updated technical knowledge.
Proficient use of computers and software, CRM systems, presentation software, and spreadsheets.
Knowledge of Google Slides or Microsoft PowerPoint and Microsoft Excel.
Critical thinking, problem sensitivity, deductive reasoning, and inductive reasoning skills.
Ability to persuade others and demonstrate service orientation.
English-language knowledge, including vocabulary, spelling, composition, and grammar.
Ability to interpret and explain information to others, listen actively, communicate effectively in writing and speech, and communicate with people outside the organization.
Ability to lift, carry, push, or pull up to 100 pounds; stand, walk, climb, stoop, kneel, crouch, crawl, twist, lean, and drive; and meet seeing and hearing requirements.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Create and maintain account dashboards and reports covering performance trends, cost per hour, and cost per mile.
Prepare presentations on account performance and scrap-out findings.
Support sales representatives at key accounts, including joining customer visits and helping present findings.
Work directly with fleet managers and maintenance leads to gather field data.
Identify trends that may indicate service opportunities or customer risks.
Maintain accurate records in the CRM and tracking system.
Conduct fieldwork at trucking fleets and OTR job sites, including inspecting tires and collecting wear and removal data.
Track and compile tire data, including tread wear, hours or miles in service, removal reasons, and scrap-out analysis for trucks and earthmovers.
Learn product line specifications.
Travel regularly within the Colorado territory.
Protect company assets, including inventory, cash accounts, receivables, equipment, and real estate.
Follow Purcell’s safety culture and perform all work safely.
Maintain regular attendance according to the assigned schedule.
Perform the physical requirements of the position and other duties assigned by management.