Account Coordinator
About The Position
Chicago Tube & Iron is hiring an Account Coordinator to support its sales and account management operation. The role works closely with Account Representatives to support existing customers, process orders and quotes, and identify opportunities to grow new business. It provides hands-on experience with customer accounts, purchasing, order management, and sales support, while offering an opportunity to learn the steel industry and develop skills for greater responsibility over time. The position involves working directly with customers, vendors, Account Representatives, and other areas of the business. It is suited to someone interested in a career in sales, account management, customer service, or the metals industry. The role is based in a professional office environment with no unusual physical or environmental demands.
Requirements
- Proficiency with Microsoft Word, Excel, and Outlook.
- Strong communication and organizational skills.
- A customer-focused mindset and genuine interest in building relationships.
- Ability to manage multiple priorities and follow through on details.
- Professional judgment and ability to maintain confidentiality regarding customer and account information.
- Willingness to learn, ask questions, and grow within the organization.
Nice To Haves
- College education in business or a related field is preferred.
Responsibilities
- Answer incoming customer calls and assist with account needs.
- Prepare and process customer quotes through the ERP system.
- Convert approved quotes into customer orders.
- Follow up with customers on outstanding quotations.
- Identify and source buy-out materials through appropriate vendors.
- Enter purchase orders and coordinate with vendors.
- Process Laser and Owatonna quote requests and orders.
- Prepare Material Return Authorizations when needed.
- Communicate regularly with Account Managers regarding customer accounts, orders, and opportunities.
- Participate in monthly sales training meetings.
- Assist with additional sales and customer service responsibilities as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
