Account Coordinator

Brown & Brown Insurance • Overland Park, KS

13d • Hybrid

About The Position

Arrowhead Automotive, a division of Brown & Brown Insurance, is seeking an Account Coordinator to support its Strategic Account Management and Sales Teams. The role handles service requests for the company’s highest-revenue customers, performs routine customer service tasks, and provides administrative support for new and renewal business sales for the agency.

Arrowhead Automotive provides insurance products and services to automotive industry businesses and has been a market leader in the field for over 30 years. Its specialized approach provides access to business insurance programs through Arrowhead General Insurance Agency, Inc., as well as a portfolio of insurance carriers.

The position offers a hybrid work environment. The company describes a challenging and stimulating career with opportunities for growth and development. Benefit offerings may vary by subsidiary or location and may be subject to eligibility criteria or waiting periods.

Requirements

• High school diploma or equivalent and three to five years of customer service experience, or an equivalent combination of education and experience.
• Willingness to learn multiple computer applications.
• Ability to take initiative and work independently and within a team environment.
• Ability to prioritize and manage multiple tasks.
• Attention to detail and organizational skills.
• Comfort working in a high-volume, production environment.
• Property and Casualty Insurance License required within 90 days of hire.

Nice To Haves

• Associate’s degree and two to three years of insurance agency experience preferred.
• Property and Casualty Insurance License preferred.

Responsibilities

• Handle urgent and complex customer requests.
• Consult with customers, carrier partners, account managers, and producers.
• Process policy service items in accordance with service level agreements, including certificates of insurance, ID cards, endorsements, and loss runs.
• Assist with new and renewal business processing and administration as needed.
• Perform data entry as needed.
• Perform other duties as assigned.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Paid time off and holidays.
• 401(k) retirement plan.
• Employee Stock Purchase Plan (ESPP), allowing employees to purchase Brown & Brown stock at a discounted rate.
• Student loan assistance.
• Tuition reimbursement.
• Free mental health and enhanced advocacy services.
• Preferred partner discounts.
• Growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED