Account Coordinator, Corporate Partnerships

The Nashville Predators Hockey Club•Nashville, TN

7d•Onsite

About The Position

The Account Coordinator, Corporate Partnerships will be responsible for developing and implementing processes to execute sponsor promotions, sweepstakes, and activations. This role involves working with various internal departments to ensure accurate execution of sponsor assets, managing client relationships, and overseeing the fulfillment of sponsorship agreements. The position requires strong organizational, communication, and problem-solving skills to maintain day-to-day relationships with assigned partners and ensure contract compliance.

Requirements

Bachelor’s degree from accredited college or university.
One to three (1-3) years’ experience in customer and/or account service.
Demonstrated success as a service leader and with client retention.
Excellent people skills, and an ability to interact effectively and in a professional, diplomatic, and mature manner with VIP’s as well as internal and external clients at all levels are a must.
High level of initiative, inner drive, and attention to detail.
Candidate must have problem solving skills as well as excellent communication and presentation skills, including being comfortable speaking in front of groups and company executives.
Ability to prioritize projects and to manage multiple projects simultaneously.
Candidates must be able to meet tight deadlines and work effectively in a high-pressure environment.
Strong leadership skills with the ability to take initiative and ownership and effectively leverage resources to drive successful outcomes.
The selected candidate must be able to work evenings, weekends, and holidays as required.
Ability to work autonomously and to function both independently and as a team member.
As a condition of employment, qualified applicant will be subject to a background check, including a criminal history check, driving history and character references.
Possess a valid driver’s license, possess a suitable driving history and be insurable by Nashville Predators’ insurance carrier (without conditions).

Nice To Haves

Strong existing client relationships preferred.

Responsibilities

Develop and implement a working process to effectively communicate and execute sponsor promotions, sweepstakes, and activations, year-round.
Work in conjunction with Marketing, Game Presentation, Graphics and Broadcast to ensure assets assigned to sponsor activations are executed accurately.
Monitor projects to ensure deadlines are met and information is shared across departments. Create detailed schedules.
Work with Sponsorship Service and Sales team to understand objectives/goals of each sponsor activation. Build an outline that establishes benchmarks, timelines, and mechanism to measure success.
Design new promotions that most effectively leverage our assets, while also building our partners’ business.
Monitor Nashville Predators and Bridgestone Arena social media accounts for sponsor-related posts. Identify misses and create a follow up plan to resolve.
Act as a key contact to 20-30 assigned sponsorship partners, maintaining day-day relationships between partners and internal departments.
Support Media Traffic Manager with scheduling radio, TV, OOH, web, signage, and digital asset execution.
Manage the fulfillment process of assigned sponsorship accounts annually – including branding, client correspondence, marketing activities, production deadlines, hospitality fulfillment, contract compliance, etc.
Responsible for corporate client communications, conflict resolution, and compliance on client deliverables and revenue.
Manage the mid-season and end-of-season recap process, including the preparation of partner recaps.
Perform other duties as assigned.