Account Compliance Coordinator

Abbott • Overland Park, KS

11d • $18 - $37 • Onsite

About The Position

The Account Compliance Coordinator supports federal compliance for DOT-regulated clients in Abbott’s Toxicology division. The role performs administrative functions, participates in client audits, maintains documentation of compliance and auditing activities, and helps ensure ongoing internal and external audit readiness. The position is fully onsite at Abbott’s Overland Park, Kansas office.

Requirements

• High school diploma or GED.
• At least 2–3 years of related experience or training, or an equivalent combination of education and experience.
• Strong verbal and written communication skills.

Nice To Haves

• Bachelor’s degree from a four-year college or university.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Prior drug testing knowledge.
• Knowledge of federal DOT drug testing regulations.
• Ability to understand and explain general collection, laboratory, and medical review procedures.

Responsibilities

• Respond to inquiries related to testing transactions.
• Identify and interpret appropriate steps to resolve customer needs.
• Review and evaluate client drug and alcohol program files using critical thinking skills.
• Track and correct errors to ensure files can withstand audits by federal agencies and clients.
• Generate reports to accompany employer files.
• Provide aggregate data for annual review.
• Contact employers, clinicians, laboratories, and other employees by phone, fax, or email to obtain appropriate documentation.
• Secure memorandums of correction for missing or incorrect information.
• Provide backup and clerical assistance for other department areas.
• Enter data into the computer after each action and enter codes representing the action.
• Correct entered information as needed to resolve problems.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to a bachelor’s degree.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED