Account Compliance Coordinator

Abbott • Overland Park, KS

10d • Onsite

About The Position

The Account Compliance Coordinator supports federal compliance for DOT-regulated clients in Abbott’s Toxicology division. The role includes participating in client audits, maintaining documentation of compliance and auditing activities, and keeping files ready for internal and external audits. The position is fully onsite at Abbott’s Overland Park, Kansas office.

Requirements

• High school diploma or GED.
• A minimum of 2–3 years of related experience or training, or an equivalent combination of education and experience.
• Strong verbal and written communication skills.

Nice To Haves

• Bachelor’s degree from a four-year college or university.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Prior drug testing knowledge.
• Knowledge of federal DOT drug testing regulations.
• Ability to understand and explain general collection, laboratory, and medical review procedures.

Responsibilities

• Respond to inquiries related to testing transactions and identify appropriate steps to resolve customer needs.
• Review and evaluate client drug and alcohol program files using critical thinking skills.
• Track and correct errors to ensure files are sufficient for audits by federal agencies and clients.
• Generate reports to accompany employer files and provide aggregate data for annual review.
• Contact employers, clinicians, laboratories, or other employees by phone, fax, or email to obtain documentation.
• Secure memorandums of correction for missing or incorrect information.
• Provide backup and clerical assistance for other department areas.
• Enter data and codes into the computer after each action, and make corrections as needed to resolve problems.
• Participate in client audits and maintain documentation of compliance and auditing activities to ensure audit readiness.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to obtaining a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED