Account Administrator, Certificate Management

Hub International Insurance•Kansas City, MO

5d•Hybrid

About The Position

As an entry level Account Administrator in our CertSecure department, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines CertSecure accounts in accordance with the practices, policies, and procedures of the Company as they apply to certificate management. HUB International is a leading global insurance broker, offering a comprehensive range of property, casualty, risk management, life and health, employee benefits, investment, and wealth management solutions. With more than 650 offices and over 22,000 employees across North America, we are committed to helping individuals and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients. We are seeking a progressive work environment at a rapidly growing organization.

Requirements

3 Years of administrator related work experience (Insurance Industry experience preferred)
High School diploma or equivalent
P&C License required or able to obtain within 60 days from hire
Must hold a valid Driver’s License
Dependable transportation
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively customers and teammates.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Proficient in Microsoft Office including Excel, Word and Power Point
Follow guidelines on working in BMS (EPIC) for premium efficiency with your team.

Nice To Haves

Bachelor’s degree preferred
Bilingual in English and Spanish a big plus.

Responsibilities

Conduct business from a professional standpoint and willingness to learn
Assist Account Manager with servicing of CertSecure clients
Assist with set-up of new CertSecure clients in certificate management system
Assist with certificate of insurance data extraction and audit processes
Assist with review of contract regarding insurance requirements for certificate compliance
Input/maintain data on account management system and ancillary systems as required
Other responsibilities as assigned by Account Manager
Attends industry related continuing education training and courses.
Follow HUB Broker Standards