Account Administrator, Certificate Management
HUB International•Kansas City, MO
•Hybrid
About The Position
As an entry level Account Administrator in our CertSecure department, you will be responsible for assisting Account Managers, Account Executives and Risk Consultants with the servicing of assigned Commercial Lines CertSecure accounts in accordance with the practices, policies, and procedures of the Company as they apply to certificate management.
Requirements
- 3 Years of administrator related work experience (Insurance Industry experience preferred)
- High School diploma or equivalent
- P&C License required or able to obtain within 60 days from hire
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively customers and teammates.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Proficient in Microsoft Office including Excel, Word and Power Point
- Follow guidelines on working in BMS (EPIC) for premium efficiency with your team.
Nice To Haves
- Bachelor’s degree preferred
- Bilingual in English and Spanish a big plus
Responsibilities
- Conduct business from a professional standpoint and willingness to learn
- Assist Account Manager with servicing of CertSecure clients
- Assist with set-up of new CertSecure clients in certificate management system
- Assist with certificate of insurance data extraction and audit processes
- Assist with review of contract regarding insurance requirements for certificate compliance
- Input/maintain data on account management system and ancillary systems as required
- Other responsibilities as assigned by Account Manager
- Attends industry related continuing education training and courses.
- Follow HUB Broker Standards
Benefits
- Competitive, exciting, and friendly work environment
- Continuous opportunities for growth and development
- Competitive and flexible benefits options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
