Accessibility Lead Vice President - Component Library

JPMorgan Chase & Co. • Columbus, OH

2d • $123,500 - $180,000

About The Position

The Accessibility Lead Vice President will provide strategic and technical accessibility leadership throughout the design-system lifecycle, supporting the Manhattan Design System (MDS) component library. The role helps ensure that shared foundations support equitable, accessible experiences for customers with disabilities across customer-facing web and native mobile products. It translates accessibility standards and human-centered design principles into practical requirements for reusable components, composable patterns, complex data visualizations, and emerging platform capabilities.

The role partners with product, design, engineering, quality assurance, research, standards, content, and other stakeholders to integrate accessibility into components, interaction patterns, documentation, tools, and platform capabilities. It provides guidance across discovery, design, implementation, testing, defect management, research, adoption, and release readiness, and helps establish repeatable accessibility practices and governance that improve consistency, reduce downstream remediation, and build confidence in component use. The position also coaches accessibility advisors and cross-functional partners, communicates accessibility risks and recommendations to technical teams and senior stakeholders, and supports responsible use of approved AI-enabled tools with appropriate validation, transparency, data handling, controls, and human accountability.

Requirements

• Seven or more years of experience supporting accessibility across customer-facing digital products, programs, or functions.
• Expert knowledge of digital accessibility standards and specifications, including WCAG 2.2, WAI-ARIA, semantic web technologies, and accessibility requirements for native mobile applications.
• Demonstrated experience identifying accessibility barriers and recommending practical solutions across complex web or mobile experiences.
• Strong understanding of assistive technologies and how customers with disabilities navigate, understand, and operate digital experiences.
• Experience advising product, design, engineering, and quality assurance partners throughout the product development lifecycle.
• Experience working with enterprise design systems, component libraries, reusable patterns, or shared platform capabilities.
• Ability to translate accessibility requirements into clear design guidance, technical recommendations, user stories, acceptance criteria, documentation, and product decisions.
• Experience leading complex technical discussions, resolving ambiguity, and influencing outcomes across teams without direct authority.
• Strong understanding of accessibility testing methodologies, defect documentation, severity assessment, prioritization, remediation, and release readiness practices.
• Experience evaluating component behavior, including keyboard interaction, screen reader output, focus management, dynamic updates, validation, error handling, text scaling, contrast, and responsive layouts.
• Strong analytical and problem-solving skills, including the ability to evaluate emerging components and interaction patterns for which established guidance may not yet exist.
• Strong written and verbal communication skills, including the ability to explain complex accessibility and technical concepts to senior leaders and nontechnical audiences.
• Ability to operate independently, manage competing priorities, adapt to evolving direction, and bring structure to a broad and fast-moving area.

Responsibilities

• Serve as a lead Digital Accessibility advisor for the component library across customer-facing web and native mobile components, patterns, documentation, and tools; establish and communicate accessibility expectations for reusable components, composable patterns, and platform-specific implementations.
• Partner with product, design, engineering, quality assurance, research, standards, content, and other stakeholders to integrate accessibility throughout discovery, design, development, testing, release, adoption, and ongoing improvement.
• Provide early accessibility guidance for component concepts, prototypes, design specifications, interaction patterns, technical approaches, and implementation guidance.
• Translate accessibility standards and internal requirements into actionable design guidance, technical recommendations, test expectations, acceptance criteria, documentation, and product decisions.
• Lead technical discussions and facilitate decisions about complex or emerging accessibility questions when existing standards or patterns do not provide complete implementation guidance.
• Evaluate component behavior across assistive technologies, platforms, browsers, device settings, customer contexts, and interaction modes.
• Support defect triage and prioritization by assessing customer impact, standards implications, severity, workarounds, affected versions, downstream product impact, and release readiness.
• Identify recurring accessibility risks and use defect, testing, research, adoption, and product feedback insights to recommend improvements to components, patterns, documentation, and delivery practices.
• Help establish and maintain scalable accessibility usage guidance, including expected screen reader behavior, keyboard interactions, built-in and configurable behaviors, color and contrast requirements, focus management, accessibility rationale, and implementation examples.
• Partner with accessibility advisors supporting product teams to clarify whether issues originate in components, product-specific implementation, content, configuration, or the surrounding customer experience.
• Provide accessibility leadership for modernization of legacy components and adoption of composable components across web and mobile platforms.
• Advise on accessible solutions for complex components and patterns, including data visualizations, interactive widgets, and dynamic content.
• Incorporate findings from research with people with disabilities into component and pattern guidance and recommend opportunities for inclusive research throughout the design-system lifecycle.
• Coach accessibility advisors and cross-functional partners on component library accessibility considerations to build consistent knowledge and practices across teams.
• Communicate accessibility risks, recommendations, tradeoffs, adoption considerations, and progress clearly to technical teams, product leaders, and senior stakeholders.
• Stay current on accessibility standards, assistive technologies, platform capabilities, design-system practices, emerging technologies, and relevant industry developments.
• Support responsible use of approved AI-enabled tools and component library capabilities while maintaining appropriate validation, transparency, data handling, controls, and human accountability.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed