Access Shift Coordinator (Full-Time/Evenings)

Sheppard Pratt CareersTowson, MD
Onsite

About The Position

Responsible for shift task assignment in Access to ensure the optimal utilization of staff resources to maximize use of available bed capacity for Towson and Baltimore Washington acute care inpatient psychiatric beds. Under the supervision of the Manager of Access, position functions as the shift communication point between bed manager, screening provider, and access coordinators. Assists Manager of Access with orientation of new Access Coordinators.

Requirements

  • Bachelor’s degree in Psychology, Social Work, or related field of study.
  • One to two years progressively more responsible experience in an access/admissions or related setting.
  • Computer skills competency in email/Word/Excel.
  • Multi-tasking and ability to set priorities.
  • Substantial interpersonal skills to communicate effectively with Health System staff, referral sources, and occasionally with patient/families, sometimes under stressful circumstances (75-90% of work time).
  • Analytical skills sufficient to assess the psychiatric dysfunction of patients, determine the need for admission or referral, apply knowledge of internal and community resources, and handle administrative detail.
  • Ability to concentrate and pay close attention to detail when assessing psychiatric presentation of patients, gathering, and analyzing data, managing priorities, and entering patient data in computer, and frequently produces a high level of mental/visual fatigue and stress.

Nice To Haves

  • Knowledge of IDX and Sunrise is a plus.

Responsibilities

  • Responsible for shift task assignment in Access to ensure the optimal utilization of staff resources to maximize use of available bed capacity for Towson and Baltimore Washington acute care inpatient psychiatric beds.
  • Functions as the shift communication point between bed manager, screening provider, and access coordinators.
  • Assists Manager of Access with orientation of new Access Coordinators.
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