Access Control Officer FT: Day
About The Position
The Access Control Officer is a field-based, on-site role supporting operations and workflows at customer construction sites. Working closely with senior leadership and teams across the organization, the officer oversees worker registration and badging, verifies credentials, manages parking, visitors, and deliveries, documents activity, troubleshoots technology, and provides other access-control support as needed. The role requires professionalism, attention to detail, a proactive approach, adaptability, and a willingness to go beyond assigned responsibilities to support customer experience, site safety, security, and success. The position requires in-person work at one or more local Sitemetric jobsites, and travel throughout the United States may be required. Field roles operate on shifts that may change based on customer needs, jobsite requirements, and project schedules; flexibility in work hours is required. The specified schedule is Monday through Wednesday, 5:45 AM to 6 PM. Applicants for this Texas jobsite must have an active, valid Texas Guard Card (TOPS) when applying.
Requirements
- Have an active, valid Texas Guard Card (TOPS) when applying for the Texas jobsite.
- Be able to obtain required licensing.
- Be able to pass a drug screen and background check.
- Have at least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Be able to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
- Demonstrate attention to detail and the ability to prioritize tasks in a dynamic work environment.
- Be comfortable with technology.
- Be able to follow detailed instructions and standard operating procedures in English.
- Communicate proficiently in spoken and written English.
- Be adaptable and flexible, and able to solve complex challenges inside and outside assigned responsibilities.
- Take a proactive approach to assuming additional responsibilities in service of customers and Sitemetric team members.
- Be flexible in work hours as shifts may change with customer needs, jobsite requirements, and project schedules.
Responsibilities
- Monitor and manage access-control compliance for people entering and leaving the site, working with the customer and Sitemetric team to uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Issue parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, keeping written records for the customer.
- Support access-control activities, including worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control responsibilities for customers.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Career growth and professional development opportunities.
- Employee referral bonus of $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated conditions and applicable taxes.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
