Access Control Officer FT: Day
About The Position
As an Access Control Officer, you will be a critical member of Sitemetric’s on-the-ground team, ensuring smooth operations and workflows on customer construction sites. You will work closely with senior leadership and support access control operations, including worker registration and badging, credential verification, parking, visitors, deliveries, documentation, and technology troubleshooting. The role requires professionalism, attention to detail, a proactive approach, and flexibility to take on responsibilities beyond the core duties to support customer experience, site safety, security, and project success. This is a field-based role requiring in-person work at one or more Sitemetric jobsites in the local area. Travel throughout the United States may be required. Field-based roles follow shift schedules that may fluctuate or change according to customer needs, jobsite requirements, and project schedules. The listed Maryland schedule is Monday through Friday, 4:30 AM–11:00 AM or 11:00 AM–5:00 PM, with shifts varying weekly.
Requirements
- Ability to obtain required licensing.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
- Technology-forward approach.
- Ability to follow detailed instructions and standard operating procedures in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive willingness to take on additional responsibility to serve customers and Sitemetric team members.
- Flexibility in work hours; field-based shifts may vary with customer needs, jobsite requirements, and project schedules.
Responsibilities
- Proactively monitor and manage access control compliance for everyone entering and leaving the site, coordinating with the customer and Sitemetric team to uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, creating written documentation for the customer.
- Support worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access control needs for customers.
- Work with senior leadership and across the organization to support site operations and customer needs.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Opportunities for career growth and professional development.
- Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to stated conditions and applicable taxes.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support to do your best work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
