Access Control Officer FT: Day
About The Position
The Access Control Officer is a field-based role supporting operations at customer construction sites. The position works in person at one or more Sitemetric jobsites in the local area, works closely with senior leadership and colleagues across the organization, and may require travel throughout the United States. The role is responsible for worker registration and badging, verifying credentials and access, managing parking, visitors, and deliveries, maintaining documentation, troubleshooting technology, and providing other support as needed. It requires professionalism, attention to detail, a proactive approach, flexibility, and a commitment to customer service, site safety, security, and successful operations. Field-based roles use shift schedules that may change according to customer needs, site requirements, and project schedules. This Texas jobsite requires an active, valid Texas Guard Card (TOPS). The listed schedule is Thursday through Saturday, 5:45 AM to 6 PM.
Requirements
- Ability to obtain required licensing; this Texas jobsite requires a valid, active Texas Guard Card (TOPS).
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
- Tech-forward aptitude.
- Ability to follow detailed instructions (SOPs) in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive approach to taking on additional responsibility to serve customers and Sitemetric team members.
- Flexibility in work hours; shift times may fluctuate or change based on customer needs, jobsite requirements, and project schedules.
Responsibilities
- Monitor and manage access control compliance for people entering and leaving the site, coordinating with the customer and Sitemetric team to uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, maintaining written records for the customer.
- Support worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access control needs for customers.
Benefits
- Competitive hourly pay based on experience and qualifications
- Weekly payroll
- Health, dental, and vision insurance for full-time employees
- 401(k) eligibility
- Accrued paid sick leave for all employees, including part-time employees
- Paid vacation accruing at 40 hours per year for full-time employees
- Career growth and professional development opportunities
- Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to the stated conditions and applicable taxes
- Supportive team culture that values clarity, reliability, and high performance
- Access to tools, technology, and support
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
