Access Control Officer FT: Day
About The Position
As Access Control Officer, you will be a critical member of the on-the-ground team, ensuring smooth operations and workflows on customer construction sites. Working closely with senior leadership, you will be responsible for worker registration and badging; verifying credentials for all workers entering the site; managing parking, visitors, and deliveries; and providing documentation, technology troubleshooting, and other support as needed. The role requires constant professionalism, attention to detail, a proactive approach, and a willingness to go beyond assigned responsibilities to provide the best possible customer experience, with a focus on maximizing the safety, security, and overall success of construction sites. Field-based roles operate on a shift-based schedule. Shift times may fluctuate or change based on customer needs, jobsite requirements, and project schedules, so flexibility in work hours is required. This jobsite requires OSHA 10/30 and an active, valid Guard Card for the state of application. The position requires in-person work at one or more Sitemetric jobsites in the local area, and travel throughout the United States may be required. The stated schedule is Tuesday through Thursday, 5 AM to 5 PM. The position is in New Mexico. Base pay starts at $18.00 per hour and varies based on factors including market location, jobsite, job-related knowledge, skills, credentials, and experience.
Requirements
- Ability to obtain required licensing.
- Ability to pass a drug screen and background check.
- At least 2 years of high-intensity customer service experience requiring professionalism under ongoing pressure and complexity.
- Ability to quickly establish and maintain effective working relationships with internal and external customers and colleagues.
- Detail orientation and ability to prioritize tasks and responsibilities in a dynamic work environment.
- Tech-forward orientation.
- Ability to follow detailed instructions and standard operating procedures in English.
- Proficient spoken and written English communication.
- Adaptability, flexibility, and ability to solve complex challenges within and outside assigned responsibilities.
- Proactive approach to taking on additional responsibility to serve customers and Sitemetric team members.
- Active, valid Guard Card for the state of application.
- OSHA 10/30 required for the jobsite.
- Flexibility in work hours; shift times may fluctuate based on customer needs, jobsite requirements, and project schedules.
Responsibilities
- Proactively monitor and manage access-control compliance for everyone entering and leaving the site, working with the customer and Sitemetric team to understand and uphold site security requirements.
- Ensure personnel entering the site have badges and are properly scanned to verify identity and maintain accurate worker headcount records.
- Provide parking passes to appropriate personnel and monitor compliance in designated parking areas.
- Document visitors entering and leaving the site and receive deliveries, creating written documentation for the customer.
- Support access-control activities, including worker registration and badging, technology troubleshooting, visitor and delivery logs, and parking management.
- Assist with one-time and ongoing ad hoc access-control needs for customers.
Benefits
- Competitive hourly pay based on experience and qualifications.
- Weekly payroll.
- Health, dental, and vision insurance for full-time employees.
- 401(k) eligibility.
- Accrued paid sick leave for all employees, including part-time employees.
- Paid vacation accruing at 40 hours per year for full-time employees.
- Career growth and professional development opportunities.
- Employee referral bonus plan: $100 for each referred candidate who completes at least three consecutive calendar months of service, subject to stated conditions and applicable taxes.
- Supportive team culture that values clarity, reliability, and high performance.
- Access to tools, technology, and support to do your best work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
