Access Center Case Manager
About The Position
Centerstone's Access Center Case Manager assesses clients and provides services to people who need referrals to inpatient care or diversion. The position is based within Centerstone's Behavioral Health Hospital in Bradenton and supports clients of all ages, including individuals involved in Baker Act and Marchman Act cases. The role conducts intake assessments, coordinates admissions and discharges, and connects clients with appropriate levels of care. It contributes to crisis response and care coordination, helping ensure clients receive support and services throughout their treatment journey. The case manager assesses clients' living situations and support systems, participates in treatment planning, maintains client records, advocates for services and resources, and works with clients, families, and natural supports in the client's natural environment. The role also collaborates with team members and contributes to the department.
Requirements
- Bachelor's degree in behavioral health or a related discipline.
- Valid Florida driver's license, safe driving record, and current auto insurance.
- Effective written, verbal, in-person, and virtual communication skills.
- Strong customer service skills.
- Computer skills.
- Knowledge of mental health and addiction services.
- Troubleshooting skills.
- Clinical skills in working with people with mental illness, addiction, and emotional disabilities.
- Experience in emergency screening and providing case management services to consumers and their families in an outpatient or outreach setting.
- Ability to travel as needed.
Nice To Haves
- Experience in a mental health or addictions setting.
- Knowledge of behavioral health payer systems.
- Knowledge of the Baker Act and Marchman Act.
Responsibilities
- Assess clients' living situations and support systems.
- Participate in developing and maintaining clients' treatment plans.
- Periodically review and update client records and document case management activities.
- Advocate for clients and connect them with needed services and resources.
- Participate as a team member and contribute to department improvement.
- Work with clients, families, and natural support systems in clients' natural environments.
- Consult or staff clients with appropriate team members when necessary.
- Conduct intake assessments and coordinate admissions and discharges.
- Connect clients with appropriate levels of care and support crisis response and care coordination.
Benefits
- Medical, dental, and vision health coverage.
- Flexible Spending and Health Savings Accounts.
- 403b retirement plan with company match.
- Paid time off and ten paid holidays.
- Company-paid AD&D insurance, life insurance, and long-term disability.
- Employee Resource Groups.
- Continuing education opportunities.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
