Access Center Case Manager
About The Position
Centerstone's Access Center Case Manager provides assessment and services to clients who need referrals to inpatient care or diversion. Based at Centerstone's Behavioral Health Hospital in Bradenton, the role conducts intake assessments, coordinates admissions and discharges, and connects clients with appropriate levels of care. The position serves individuals of all ages, including people involved in Baker Act and Marchman Act cases, and contributes to crisis response, care coordination, and continuity of support throughout treatment. The case manager assesses clients' living situations and support systems, participates in developing and maintaining treatment plans, keeps records current, documents case management activity, and advocates for access to services and resources. The role works with clients, families, and natural supports in clients' natural environments, collaborates with the care team, and staffs cases with appropriate team members as needed. The position is within a behavioral health hospital setting and requires the ability to travel as needed.
Requirements
- Bachelor's degree in behavioral health or a related discipline.
- Valid Florida driver's license, safe driving record, and current auto insurance.
- Ability to communicate effectively in writing, verbally, in person, and virtually.
- Strong customer service skills.
- Computer skills.
- Knowledge of mental health and addiction services.
- Troubleshooting skills.
- Clinical skills working with people with mental illness, addiction, and emotional disabilities.
- Experience in emergency screening and providing case management services to consumers and their families in an outpatient or outreach setting.
- Ability to travel as needed.
Nice To Haves
- Experience in a mental health or addictions setting.
- Knowledge of the behavioral health payer system.
- Knowledge of the Baker Act and Marchman Act.
Responsibilities
- Assess clients' living situations and support systems.
- Participate in developing and maintaining client treatment plans.
- Periodically review and update client records and document case management activities.
- Advocate for clients and connect them with needed services and resources.
- Participate as a team member and contribute to department enhancement.
- Work with clients, families, and natural support systems in clients' natural environments.
- Staff clients with appropriate team members whenever necessary.
- Conduct intake assessments and coordinate admissions and discharges.
- Connect clients with appropriate levels of care and support crisis response and care coordination.
Benefits
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- Company-paid AD&D insurance, life insurance, and long-term disability
- Employee Resource Groups
- Continuing education opportunities
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
