Academy Coach

Walmart•Grand Island, NE
•$65,000 - $100,000•Onsite

About The Position

The Academy Coach is a learning and development leader who delivers training experiences to build associate capability, promote operational excellence, and support business results across Walmart facilities. The role facilitates learning through instructor-led, virtual, immersive, and other innovative training methods; supports change management and operational readiness; partners with facility leaders to develop talent; and helps ensure classroom learning translates into on-the-job performance. The Academy Coach coaches and mentors associates and leaders, supports continuous improvement, uses data and observations to assess learning outcomes, and builds an inclusive environment that encourages engagement, belonging, collaboration, and ongoing learning. The position is fully onsite in Grand Island, Nebraska. The listed schedule is Monday through Friday, 7 a.m. to 5 p.m., with flexibility required for early mornings, nights, and overnights as needed. The role also requires one weekend day per month and travel as needed.

Requirements

  • Current Walmart associate with 18 months of Walmart operations experience as a salaried member of management supervising non-exempt associates or employees.
  • Successfully complete all required Walmart Academy and job-related training programs and assessments.
  • Complete a firearms-specific Criminal Background Check and Firearms Authorized Training if applying for a position in a store that sells firearms.
  • Obtain a state-issued Certificate of Eligibility if applying for a position in a store that sells ammunition.
  • Willingness to work one weekend day per month and travel as needed.
  • Ability to work the listed Monday–Friday schedule and flex to early mornings, nights, and overnights as needed.

Nice To Haves

  • Two years of salaried Walmart operations experience supervising five or more direct reports.
  • Experience with performance management, mentoring, interviewing, hiring, and developing associates.
  • Experience in adult education, training facilitation, curriculum delivery, coaching, or leadership development.
  • Experience leading change management, operational readiness, and continuous improvement initiatives.
  • Strong facilitation and presentation skills, including the ability to engage diverse audiences and adapt to different learning styles.
  • Experience in curriculum development, learning content delivery, and measuring training effectiveness.
  • Demonstrated ability to coach, mentor, and develop associates and leaders and support succession planning and talent development.
  • Strong communication, stakeholder management, relationship-building, and influencing skills.
  • Experience using data, observations, and operational insights to identify performance gaps and recommend learning solutions.
  • Knowledge of adult learning principles, performance management, diversity awareness, and associate development strategies.
  • Ability to coordinate multiple priorities while maintaining high standards of execution, customer service, and operational excellence.
  • Experience with Academy Connect, virtual reality, virtual facilitation platforms, emerging learning technologies, and digital training tools.
  • Commitment to continuous improvement, innovation, collaboration, and an inclusive culture of learning and belonging.
  • Knowledge of Walmart Academy programs, operational processes, and leadership development practices.
  • Passion for developing people and experience making complex topics engaging, understandable, and actionable.
  • Strong understanding of Walmart operations and ability to connect learning initiatives to business outcomes.
  • Experience giving and receiving feedback and using coaching conversations to support continuous improvement and associate growth.

Responsibilities

  • Deliver engaging learning experiences that build associate capability and operational excellence.
  • Facilitate instructor-led, virtual, and immersive learning through Academy Connect, virtual reality, emerging technologies, and other training methods.
  • Conduct scheduled Academy classes and support virtual instruction, overnight training, end-of-day learning programs, and activities across multiple Academy locations.
  • Partner with facility leaders to identify development opportunities, strengthen talent pipelines, support succession planning, and provide leadership feedback.
  • Coach, mentor, and develop associates and leaders through feedback, recognition, performance support, and development opportunities.
  • Support adoption of operational changes, specialty initiatives, and business transformations through facilitation, virtual learning, and hands-on coaching.
  • Visit facilities to assess whether classroom learning translates into expected operational performance and report findings to facility and catchment leadership teams.
  • Build relationships with associates, facility leadership, Academy teams, and business partners to align learning solutions with operational goals and customer needs.
  • Participate in teach-backs, co-facilitation, content reviews, assessment validation, and facilitation audits to improve learning effectiveness and delivery quality.
  • Use data, observations, and business insights to measure learning outcomes, identify improvement opportunities, and improve associate readiness.
  • Follow company policies, procedures, ethics standards, and the Open Door Policy while supporting Walmart’s mission and values.
  • Create an inclusive learning environment that promotes engagement, belonging, collaboration, continuous learning, and operational excellence.
  • Work one weekend day per month and travel as needed.

Benefits

  • 401(k) match
  • Stock purchase plan
  • Performance-based incentive awards and bonuses
  • Paid maternity and parental leave
  • Paid time off, including sick leave and PTO/PPTO
  • Medical, vision, and dental coverage
  • Company-paid life insurance
  • Short-term and long-term disability
  • Family care leave
  • Bereavement leave
  • Jury duty leave
  • Voting leave
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U paid education benefit for eligible full-time and part-time associates
  • Paid sick leave as applicable
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