Academic Services Technology Solutions Specialist

University of Notre Dame • Notre Dame, IN

4d • Hybrid

About The Position

The University of Notre Dame’s Office of the Registrar is seeking an Academic Services Technology Solutions Specialist to support academic operations and data integrity. The Specialist serves as a technical resource within the Academic Services unit, providing data auditing, report development, and technology support for course scheduling, registration, student compliance, and related academic operations.

The role collaborates with colleagues responsible for student registration, class scheduling, course data, classroom events, and transfer admissions. It translates complex business rules and unique scenarios into technical and operational solutions, helps maintain core database structures and reporting tools, troubleshoots daily technical issues, and works with university stakeholders to support academic policies and student success.

The position is full time, Monday through Friday, 8 a.m. to 5 p.m. It begins fully onsite during a six-month acclimation and ramp-up period. After that period, it may be eligible for a hybrid arrangement of up to two remote days per week, based on operational needs and team expectations.

Requirements

• Bachelor’s degree (four years).
• At least three years of professional experience.
• Knowledge of databases using query tools and applications.
• Experience with report-writing tools such as PL/SQL Developer, Business Objects, or Tableau.
• Ability to adapt to and integrate changing and developing technologies.
• Basic understanding of federal laws such as FERPA and SEVIS.
• Strong organization, motivation, and self-direction; ability to multitask, prioritize, and work under tight deadlines.
• Ability to communicate effectively orally and in writing, and to work independently and as part of a team.
• Ability to work in the United States now or in the future without visa sponsorship.

Nice To Haves

• Experience within student services or student records.
• Banner knowledge or the ability to acquire skills in the University’s Banner system.
• Experience with the NCAA athletic eligibility certification process.

Responsibilities

• Certify academic eligibility for student-athletes and student government candidates, and evaluate incoming transfer student-athletes with campus compliance partners.
• Maintain Banner course data structures and assist with registration setup and CLSS schedule building.
• Optimize staff workflows, troubleshoot technology issues, and manage operational task calendars.
• Support the Courseleaf product suite, including CLSS, CIM, CAT, and Analytics Explorer.
• Monitor product release notes, coordinate upgrades with the Office of Information Technology, and track vendor support tickets.
• Audit Registrar data and write SQL and reporting queries to resolve discrepancies.
• Manage automated Infoburst reports.
• Partner with campus stakeholders to develop and validate custom reports.

What This Job Offers

• Job Type: Full-time