Academic Program Coordinator - Bernadine Center

Bon Secours Mercy Health • Greenville, SC

1d

About The Position

The Academic Program Coordinator coordinates the day-to-day operations of Bon Secours St. Francis Graduate Medical Education (GME) Internal Medicine Residency Program in collaboration with the Program Director and GME Administration Office. The coordinator works with attending physicians, residents, and institutional and regulatory administrative offices to uphold Accreditation Council for Graduate Medical Education (ACGME) program accreditation guidelines and meet program needs. The position manages logistics for residency recruitment and interviews, orientation and onboarding, didactics, committees, and other program activities. It requires professional and courteous interaction with physicians, residents, medical students, senior leadership, and academic institution administrators and faculty.

The role also supports the residency program’s administrative, financial, compliance, recruitment, meeting, communications, and event-management functions. The coordinator maintains resident records, monitors credentialing and certification renewals, coordinates contracts and HR-related onboarding, and represents the residency in collaboration with internal and external partners. Employees may also be assigned other job-related duties, subject to reasonable accommodation.

Requirements

• Associate degree (two-year degree) required.
• At least 2 years of experience as an administrative coordinator; healthcare-setting experience preferred.
• Strong ability to collaborate effectively with diverse teams and colleagues across roles, experiences, demographics, and backgrounds.
• Professional conduct, a firm but fair approach to decision-making, and ability to follow policies and procedures while fostering accountability.
• Technical skills and proficiency with relevant technologies, with the ability to learn and adapt to new information and processes.
• Interest in building and developing programs and comfort working in ambiguous situations.
• Ability to work independently and identify and resolve problems.
• Exceptional organizational skills and attention to detail; strong time management and record-keeping skills; ability to manage multiple tasks simultaneously.
• Strong written and oral communication skills.

Nice To Haves

• Bachelor’s degree (four-year degree) preferred.
• C-TAGME certification preferred, or an interest in pursuing certification.
• Experience as an administrative coordinator in a healthcare setting preferred.

Responsibilities

• Coordinate residency rotation schedules, assign preceptors, and oversee completion of performance evaluations and program-related activities.
• Maintain confidential resident files and database records, and perform quality assurance audits for accuracy and completeness.
• Gather and maintain credentialing and reimbursement records, and track resident scholarly activities for the Annual Program Review submitted to the DIO.
• Monitor resident and faculty expiration dates and ensure timely renewal of licensure, DEA certification, professional liability insurance, and other required certifications.
• Manage invoice payments and educational stipends, and prepare the annual residency training program budget.
• Coordinate resident contracts and ensure compliance with program letters of agreement in collaboration with Legal and GME Administration.
• Facilitate HR functions related to resident employment, assist with onboarding and orientation, and organize program events such as welcomes, graduations, celebrations, and off-site activities.
• Oversee GME program recruitment by managing trainee applications, communicating with applicants, coordinating interview schedules, and organizing interview events.
• Develop and maintain program and recruitment webpages in collaboration with GME Administration.
• Prepare meeting agendas, documents, and minutes for program committees, including the residency committee, clinical competency committee, and faculty development committee.
• Manage, update, and distribute program policies, competency-based rotation goals and objectives, manuals and handbooks, rotation and on-call schedules, and resident didactics.
• Manage faculty speaking-engagement events, including vendor and venue relationships, budgets, invoices, marketing, and development of additional opportunities.
• Represent and serve as a liaison for the residency, fostering cooperation with faculty, specialty departments, outside institutions, GME Administration, CME Administration, and the Medical Staff Office.
• Pursue professional learning and attend at least one professional development meeting per year.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary by market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree