Academic Program Coordinator - Graduate Enrollment Services

The Pennsylvania State University • University Park, FL

8d • Onsite

About The Position

The J. Jeffrey and Ann Marie Fox Graduate School’s Graduate Enrollment Services (GES) unit is seeking a n Academic Program Coordinator to support daily operations for the GES team. This position is an in-office position with core hours being from 8:00 AM to 5:00 PM Monday through Friday.

Requirements

• Proficiency in Microsoft Office (including Word, Access, Excel, and PowerPoint)
• General Equivalency Diploma (GED) or High School (HS)
• 2+ years of relevant experience
• Team-oriented professional
• Self-motivated
• Excellent interpersonal, verbal, and written communication skills
• Organizational and customer service skills
• Attention to detail
• Ability to manage multiple projects simultaneously
• Applicants must be authorized to work in the U.S.

Nice To Haves

• Experience working on a student portal is preferred.

Responsibilities

• Serve as first-line liaison with internal and external contacts (in person, telephone, and email /other electronic media) and work very closely with students, staff, and faculty across the university.
• Answer inquiries from applicants and current students regarding the standard application, enrollment, and graduation procedures.
• Schedule meetings and appointments and maintain calendars.
• Manage the GES general email account.
• Process incoming transcripts and test scores for graduate applicants.
• Scan and index confidential student-related documents using imaging systems.
• Develop new processes and procedures in support of GES office needs.
• Perform routine data entry.

Benefits

• Comprehensive medical coverage
• Dental coverage
• Vision coverage
• Robust retirement plans
• Substantial paid time off (holidays, vacation, and sick time)
• 75% tuition discount for employees, eligible spouses, and children

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED