Academic Counselor/Program Services Coordinator
About The Position
Oregon State University is hiring two full-time, 12-month professional faculty Academic Counselor/Program Services Coordinators for the TRIO Student Support Services and High Desert Scholars programs at OSU-Cascades in Bend, Oregon. The positions are grant-funded and contingent on the continued availability of funding. The role supports college students in persisting and graduating through holistic, student-centered academic counseling and support. It aims to improve program participants’ retention and graduation rates, contribute to the programs’ student support network, and build positive relationships between TRIO SSS, High Desert Scholars, and other campus partners. The coordinator provides services required by federal grant and HDS proposals and uses proactive outreach, early intervention, referrals, university-resource connections, workshops, and other student-success programming. The position also helps students navigate institutional procedures, build connection and belonging, and progress toward degree completion. The counselor collaborates with a team to meet grant objectives and institutional and federal measures related to persistence, good academic standing, and graduation. The position is based in a typical office environment on the OSU-Cascades campus, with regular interaction with students, staff, and faculty. Evening and weekend flexibility is required to support program events and activities. Occasional travel for program needs, professional conferences, and trainings is expected. A criminal history check and motor vehicle history check are required; the incumbent must maintain a current, valid driver’s license in their state of residence.
Requirements
- Bachelor’s degree in Education, HDFS, Counseling, Student Services, Business, Sciences, Humanities, or a related field.
- Demonstrated experience providing academic counseling or academic advising in higher education.
- Demonstrated experience effectively supporting the educational needs of low-income, first-generation students, students with disabilities, students from diverse backgrounds, and students needing developmental education through academic counseling, student support, or student-success programming.
- Demonstrated ability to apply student-development principles and culturally relevant, strengths-based approaches to build effective relationships with students and support academic success.
- Demonstrated ability to communicate clearly, concisely, and professionally, verbally and in writing, with students, colleagues, and campus partners.
- Demonstrated experience developing and facilitating student programs, workshops, presentations, or other learning experiences.
- Demonstrated ability to work independently and collaboratively with colleagues and campus partners to support student success.
- Demonstrated ability to understand and apply program requirements, policies, procedures, and expectations; exercise sound judgment; and carry out responsibilities independently with accountability and timely follow-through.
- Must successfully complete a criminal history check and be determined position-qualified.
- Must successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in their state of residence, and be determined position-qualified.
- Must be flexible to work evenings and weekends for program activities and events and travel occasionally for program needs, conferences, and trainings.
Nice To Haves
- Background similar to that of program-eligible students, such as low-income, first-generation, or an individual with a disability.
- Experience working in a TRIO or similar grant-funded college access, retention, or student-success program.
- Demonstrated experience developing and assessing collaborative student-success programs using student-development principles, with evidence of program improvement or exceeding established program metrics.
- Experience recruiting, training, and supervising student employees.
- Experience coordinating or supporting orientation, transition, bridge, or other college student-success programming.
- Experience using Microsoft Office, Banner, Workday, and Blumen.
Responsibilities
- Provide holistic, student-centered academic counseling to program participants.
- Monitor students’ academic progress and provide proactive outreach and early intervention.
- Connect students with university resources and make referrals as appropriate.
- Develop and facilitate workshops and other student-success programming.
- Support students in navigating institutional procedures, building connection and belonging, and progressing toward degree completion.
- Coordinate services for participants as required by federal grant and HDS proposals.
- Collaborate with program colleagues and institutional partners to support student success and meet grant objectives and performance measures.
- Support retention, persistence, good academic standing, and graduation outcomes.
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What This Job Offers
Job Type
Full-time
