Academic Counselor/Program Services Coordinator

OSU Oregon State University • Bend, OR

10d • Onsite

About The Position

Oregon State University is hiring two full-time, 12-month professional faculty Academic Counselor/Program Services Coordinators for the TRIO Student Support Services and High Desert Scholars programs at OSU-Cascades in Bend, Oregon. The positions are grant-funded and contingent on continued availability of funding. They support college students’ persistence and graduation through holistic, student-centered academic counseling and related services. The roles aim to improve participant retention and graduation, contribute to the programs’ overall student support network, and build positive relationships with campus constituents who work with program students.

The coordinators will arrange services required by the federal grant and HDS proposals. They will use proactive outreach and early intervention, provide academic counseling, connect students with university resources, and support workshops and other student-success programming. They will help students navigate institutional procedures, develop connection and belonging, and progress toward degree completion. As part of a collaborative team, they will contribute to federal and institutional metrics, grant objectives, and performance measures related to persistence, good academic standing, and graduation.

The positions are based in a typical office environment on the OSU-Cascades campus, with regular interaction with students, staff, and faculty. Evening and weekend flexibility is required for program activities and events, and occasional travel is required for program needs and professional conferences and trainings. Applicants must submit a resume and a cover letter explaining how their qualifications and experience prepare them for the position. Starting salary is commensurate with skills, education, and experience.

Requirements

• Bachelor’s degree in Education, HDFS, Counseling, Student Services, Business, Sciences, Humanities, or a related field.
• Demonstrated experience providing academic counseling or academic advising in higher education.
• Demonstrated experience supporting the educational needs of low-income, first-generation students, students with disabilities, students from diverse backgrounds, and students needing developmental education through counseling, student support, or student-success programming.
• Ability to apply student-development principles and culturally relevant, strengths-based approaches to build effective student relationships and support academic success.
• Ability to communicate clearly, concisely, and professionally, verbally and in writing, with students, colleagues, and campus partners.
• Experience developing and facilitating student programs, workshops, presentations, or other learning experiences.
• Ability to work independently and collaboratively with colleagues and campus partners to support student success.
• Ability to understand and apply program requirements, policies, procedures, and expectations; exercise sound judgment; and carry out responsibilities with accountability and timely follow-through.
• Successfully complete a criminal history check and be determined position qualified; incumbents must self-report convictions, and those in youth programs may be subject to additional criminal history checks every 24 months.
• Successfully complete a motor vehicle history check, possess and maintain a current, valid driver’s license in the state of residence, be determined position qualified, and self-report convictions.

Nice To Haves

• Background similar to that of program-eligible students, such as low-income, first-generation, or an individual with a disability.
• Experience working in a TRIO or similar grant-funded college access, retention, or student-success program.
• Experience developing and assessing collaborative student-success programs using student-development principles, with evidence of program improvement or exceeding established program metrics.
• Experience recruiting, training, and supervising student employees.
• Experience coordinating or supporting orientation, transition, bridge, or other college student-success programming.
• Experience using Microsoft Office, Banner, Workday, and Blumen.

Responsibilities

• Provide holistic, student-centered academic counseling and support to program participants.
• Monitor students’ academic progress and use proactive outreach and early intervention strategies.
• Coordinate participant services required by the federal grant and HDS proposals.
• Refer and connect students to university resources and support students in navigating institutional procedures.
• Develop, facilitate, or support workshops and other student-success programming.
• Help students build connection and belonging and make progress toward degree completion.
• Collaborate with program colleagues and institutional partners to support student success.
• Contribute to meeting federal and institutional metrics, grant objectives, and performance measures for persistence, good academic standing, and graduation.
• Travel occasionally for program needs and professional conferences and trainings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level